Case Study Compensation Wage and Hour Training 
Payactiv
OCTOBER 31, 2024
Inadequate Compensation As of March 2024, the average hourly pay for call center agents in the US is just $17.75 per hour, which amounts to a total yearly salary of about $38,000 for full-timers. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. Why is this figure so high? Let’s explore.
Fond
SEPTEMBER 16, 2022
An hourly employee is paid for the number of hours they work each week–unlike a salaried employee, who is paid a set wage no matter how many hours they work. This means that they are entitled to at least the minimum wage, as well as overtime pay. Hourly employees make up the majority of the US workforce.
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Trusaic
AUGUST 24, 2023
Harvard Business Review’s South Flank case study reveals remarkable success in a male dominated industry. Barriers to achieving gender equality highlighted in the South Flank case study include: “Backlash” from men who believe they are at a personal disadvantage by attempts to overturn the disadvantages faced by women.
Payactiv
OCTOBER 3, 2024
Low Compensation The average hourly rate for fast food workers in the US is just $11.95. Great staff is a critical element of success for every quick-service restaurant (QSR). However, the industry is renowned for its extremely high turnover rate. across all sectors, according to the US Bureau of Labor Statistics. How Did We Get Here?
HRWatchdog
APRIL 7, 2022
California maintains incredibly complex wage and hour rules that differ depending on how the employer classifies its employees. So, it’s no surprise that wage and hour claims are among the most litigated employment claims in California. 90-Minute Live Webinar] Covering the Bases: California Wage and Hour Compliance.
Payactiv
JULY 18, 2023
Wages, management, and scheduling are top concerns for QSR employees, based on an analysis of exit interviews and a review of text messages exchanged between employers and employees. In 2022, QSRs already cut operating hours by an average of 6.4 hours per week compared to pre-pandemic levels to compensate for staff shortages.
Trusaic
NOVEMBER 17, 2020
Massachusetts has displayed a further willingness to excel in closing the wage gap, with the Massachusetts Office of Economic Empowerment establishing the Wage Equality Advisory Committee to “ to develop innovative best practices and strategies to address the Commonwealth’s gender wage gap ” in concert with the Massachusetts Equal Pay Act.
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