Call center hiring Knowledge Management Video Recruiting 
Professional Alternatives
MAY 27, 2020
Developing this kind of collaboration is hard under normal situations and now that remote work is encouraged, you should make use of software like Slack and Zoom to encourage collaboration. — 4) Improve Knowledge Sharing. Knowledge sharing can be dynamic.
PSB
OCTOBER 18, 2023
Call centers have come a long way since the 1960s, when they mainly had housewives working as telemarketers. Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The missing link here is structured call center training.
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Thrive Global
JUNE 2, 2021
Thank you so much for joining us in this interview series! Today, the organization has audio conferencing apps, a video conferencing app, a Doctor consultation app, even a booking app, and the list is long. As an organization, we have been choosy in our hiring process. d) Hire Successful People. No, hire hungry people.
HR Examiner
JUNE 11, 2020
This video by John Sumser is his talk on where we are right now with Intelligent Tools (AI and Data) in the HR and Recruiting space in the times of the coronavirus pandemic. It’s less of a chatbot and more of an intelligent knowledge manager. The Friday show is interviews with key executives. [00:02:09]
HR Examiner
JANUARY 18, 2021
Watch this video Q&A with John Sumser on AI and Intelligent Tools in the HR and Recruiting space during the coronavirus pandemic. This video by John Sumser is his talk on AI and Intelligent Tools in the HR and Recruiting space in the times of the coronavirus pandemic. Tools like Socrates.ai demands are changing. [00:10:30]
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