HRExecutive

JANUARY 23, 2019

The company he founded three years ago, Mya Systems, makes a product designed to help spare candidates from the dreaded black hole while making it easier for companies to find and communicate with talent. Tell us a bit about your own background and why you decided to start Mya Systems. Eyal Grayevsky, co-founder of Mya Systems.

AI Recruiting 44

AI Recruiting Recruiting Software Staffing Software Hiring Software 44

HR Bartender

SEPTEMBER 5, 2017

They recently launched an app called JobFlare (iOS, FREE) that allows users to play “brain games” that are scientifically created to test the cognitive abilities that are considered the key predictors of job success. Organizations Can Use a 3-Strategy Approach to Recruitment. Use Assessments as Part of Your Recruitment Strategy.

Aptitude Tests 334

Aptitude Tests Assessment Software Hiring Software Recruiting Software 334

Analytics in HR

MARCH 14, 2022

A local learning specialist wants to implement a new learning management system. The sales director of Florida threatens to leave if he doesn’t get a pay raise. transformed from a decentralized operating model where local learning teams could set their own goals and use their own learning solutions to a global team.

HR Software 111

HR Software Hiring Software Staffing Software Recruiting Software 111

Cielo HR Leader

OCTOBER 7, 2015

As recruiting teams reinvigorate talent acquisition, they should keep an eye on brand strategy, application processes and onboarding. A survey by consulting and coaching firm, OI Partners, found that half of companies reported higher turnover levels in 2013 than the year prior, and 31% reported higher turnover among high-potential employees.

Hiring Software 40

Hiring Software Video Recruiting Onboarding Software Staffing Software 40

Cornerstone On Demand

FEBRUARY 10, 2015

Big data — and its potential to help companies predict which employees are likely to flourish or flail, whether as new hires or future leaders — is all the rage among HR departments today. Xerox estimates it spends $5,000 to train every new call-center rep. Do we have it? How 3 Companies Are Using Big Data Today.

Video Recruiting 170

Video Recruiting Data Recruiting Software Cornerstone OnDemand 170

Visier

NOVEMBER 17, 2016

One of the most valuable performance metrics for recruitment is the quality of each hire made. However, most talent leaders believe they aren’t measuring quality of hire effectively. It was only when post-hire data was analyzed that quality of hire could be more accurately assessed.

Hiring Software 150

Hiring Software Aptitude Tests Assessment Software Recruiting Software 150

Professional Alternatives

MARCH 22, 2021

Interestingly, one of the fundamental processes for the expansion of customer service jobs or attention was the creation of the global telephone and several other technological infrastructures. It’s a more specialized role and definitely requires an intermediate or advanced knowledge in technology and computer engineering.

Staffing Software 52

Staffing Software Staffing Hiring Software Talent Experience 52

Achievers

NOVEMBER 10, 2016

Senior Manager, Software Engineering, Achievers. Imagine all of your employee recognition and rewards programs; everyday recognition, innovation, recruiting referrals, or years of service awards; even sales incentives, on one platform. That is the basis of the Achievers recognition and rewards platform.

Recruiting Software 164

Recruiting Software HR Software Planning Tools Jobvite 164

Homebase

JUNE 8, 2023

Over or under staffing, missed shifts, and overscheduled employees are all too common. However, it’s much simpler and more streamlined to use scheduling software and apps to manage staff schedules. Switching to an app we all use has been a total game-changer for everyone.”

Hiring Software 52

Hiring Software Planning Tools Staffing Software Onboarding Software 52

Dr. John Sullivan

MAY 12, 2024

If you recruit in retail or service industries, a top source should be your customers (after employee referrals). Article Descriptors | Recruiting /Targeting Customers – Advantages – How To – 4 Min Recruiting Your Customers Can End Your Talent Shortage Most recruiting leaders who work in organizations that interact with the public (e.g.,

Video Recruiting 78

Video Recruiting AI Recruiting Recruiting Software Hiring Software 78

Homebase

MAY 25, 2023

If you’re understaffed due to a bogus shift schedule, you’re asking to lose out on sales. There are many other businesses that use different shift work schedules––transportation, call centers, security––but the reasons are always the same. Homebase offers a scheduling tool for employees to easily submit time off requests.

Hiring Software 59

Hiring Software Staffing Software Planning Tools Assessment Software 59

Rallyware for Human Resources

DECEMBER 11, 2018

Today, call centers are far different from those that were around as recently as five to seven years ago. Contact volume keeps growing, customers are becoming more demanding and impatient, while technologies continue to expand, allowing companies to improve their outreach. The top call centers challenges for 2019 .

Onboarding Software 83

Onboarding Software Hiring Software Compliance Training Recruiting Software 83

Visier

MARCH 30, 2017

Unfortunately, most of those who create metrics in HR and recruiting don’t really understand the strategic mindset of CEOs. Trash most of the currently reported HR and recruiting metrics and make a 180-degree shift to high business and revenue impact metrics. So, put a weight (i.e.

Metrics 225

Metrics Hiring Software HR Software Retention and Turnover 225

Homebase

DECEMBER 22, 2023

You can adjust staffing levels based on our business needs, and more easily find fill-ins if someone calls in sick. Training costs: Dealing with constant turnover among part-time employees may result in higher training costs, as new hires might need more frequent onboarding. Do part-time employees get benefits?

Wage and Hour Training 52

Wage and Hour Training Hiring Software Retirement Planning Tools 52

Hppy

MARCH 24, 2022

This is especially true for call-center operations. Typically, performance is measured in a call center every month. Be it in sales, after-sales, or support processes, a high customer satisfaction score in a call center is directly related to the growth of the business. Focus on soft skills.

Hiring Software 150

Hiring Software Metrics Competencies Tools 150

Analytics in HR

MAY 13, 2024

Initially, the company limited this to salaried employees , overlooking sales agents. Sears achieved notable improvements by refocusing efforts on outbound call centers and emphasizing add-on sales metrics. Sales increased by 8.5% and hourly sales rose from $14.44 For example: Recruitment metrics (e.g.,

Examples 119

Examples Objectives & Key Results Hiring Software Retention and Turnover 119

ATD Human Capital

JUNE 21, 2017

Without a thoughtful onboarding process, organizations may see decreased productivity, increased turnover, and lost revenue. Organizations with lower turnover rates tend to focus time and resources on structured onboarding programs. The information a new executive needs isn’t the same as what a new call center agent needs.

Hiring Software 83

Hiring Software Onboarding Software Recruiting Software Case Study 83

Analytics in HR

MAY 24, 2022

For example, an efficiently designed and executed recruitment and onboarding strategy can help bring top talent on board, leading to increased productivity and, therefore, revenue. For example, you’d track metrics like quality of hire and cost of hire if you want to understand your recruitment process effectiveness.

Metrics 98

Metrics HR Planning HR Software Hiring Software 98

Cornerstone On Demand

JANUARY 29, 2015

When Bank of America discovered a disparity in its call center productivity, it tried a novel problem-solving approach: outfitting employees with personal sensors. Companies can get some of that by hiring a consultant to follow people around, but it’s subjective and it doesn’t scale. Both showed the same results.

Productivity 170

Productivity Hiring Software Assessment Software HR Software 170

Ongig

JANUARY 29, 2021

What are the best call center job titles for you and your team? I reviewed 95 call center job titles searched for by candidates and employers to find the best titles for you to choose from. This is the latest chapter in Ongig’s series called Job Titles: The Definitive Guide. Contact Center vs Call Center.

Hiring Software 64

Hiring Software Recruiting Software Planning Tools Assessment Software 64

Analytics in HR

NOVEMBER 21, 2024

A competency model can be a powerful tool for HR and organizations to ensure employees have the right skills and knowledge to meet business goals. It can enable you to address skills gaps, improve hiring decisions, and support employee development. Informs recruitment criteria, performance standards, and job requirements.

Competencies 98

Competencies Hiring Software E-Recruitment Aptitude Tests 98

Thrive Global

JUNE 3, 2020

I ultimately obtained a bachelor’s degree in Business Administration and an MBA in Management Information Systems because I actually preferred the business management side of things. After grad school, I went to work for the Pacific Bell Telephone Company as a Systems Engineer. I honestly found them quite fun and rewarding.

Hiring Software 54

Hiring Software Interview Software Staffing Software Planning Tools 54

HR Digest

OCTOBER 25, 2023

Job Boards for Disability-Friendly Jobs Many job seekers look on regular job platforms for work, doing their best to identify roles they are suited for that match their education and experience. Not only does the platform assist with recruiting, but it also provides training solutions to improve opportunities for the existing workforce.

AI Recruiting 116

AI Recruiting Recruiting Software HR Software Diversity 116

HIRED

SEPTEMBER 25, 2023

Hiring the right data analyst is crucial for your business. The growing importance of data analysis Data analysis isn’t just an optional tool; it’s become a cornerstone of modern operations. Data from Fortune Business Insights Similar to having a trustworthy GPS system, data directs enterprises toward their objectives.

Hiring Software 52

Hiring Software Recruiting Software Data Hiring 52

Payactiv

OCTOBER 6, 2022

The monthly reading on retail sales showed a 0.3% Fast-forward six months or so, and many retailers are still in a tough spot when it comes to hiring and retaining workers. Some 83% are now investing most heavily in employee recruitment and retention. What Are the New Dynamics in Retail Industry Hiring? an hour.

Recruiting Software 52

Recruiting Software Hiring Software Wage and Hour Training Planning Tools 52

DailyPay

MAY 16, 2018

Hiring hourly employees seems like a simple endeavor. This is especially important for hourly employees, who make up nearly 60% of the total US workforce, but who also represent the demographic with the fastest and highest turnover. And turnover ain’t cheap. On paper, it may look like any number of candidates fit the bill.

Talent Experience 52

Talent Experience Hiring Software Hiring Retention and Turnover 52

Chief Learning Officer - Talent Management

OCTOBER 13, 2020

I had recently hired a woman to be head of onboarding for our learning division. It sends managers looking externally for expertise they don’t realize they already have internally — along with the high costs of recruiting and hiring. It needs to be backed up by what Deloitte calls a strong culture of internal mobility.

Onboarding Software 120

Onboarding Software Talent Experience Compliance Training Recruiting Software 120

Hppy

FEBRUARY 15, 2021

However, over the last decade, leading companies have started to understand the efficiency of pre-hire assessments. Leading companies seek predictive accuracy in their recruitment processes. Sure, consecutive personal interviews are good tools to measure an applicant’s aptitude and compatibility. Increased productivity.

Aptitude Tests 91

Aptitude Tests Hiring Software Assessment Software Interview Software 91

Advos

MAY 25, 2017

Our weekly recap of funding, mergers & acquisition, and partnership news from the human resource, recruitment and employee benefits marketplace is below. G2 Crowd, Glassdoor for software reviews, gets $30M from Accel, LinkedIn. CornerJob bags $19M to keep growing its blue-collar hiring platform. PARTNERSHIPS.

HR Software 74

HR Software Recruiting Software Planning Tools Video Recruiting 74

Zalaris

FEBRUARY 16, 2024

The recruiting trends for 2024 We have summarised the most important recruitment trends for 2024 for you in the following article. To resolve uncertainties about which online portals represent the best recruiting channels, performance marketing can be sensibly integrated into recruiting strategies.

AI Recruiting 52

AI Recruiting Recruiting Software HR Software Hiring Software 52

Cornerstone On Demand

JULY 2, 2015

But it turns out platforms like Facebook, Twitter and Slack may not always be rabbit holes of procrastination. In fact, a study from Deloitte and Google found that allowing employees to use the Internet and technology freely correlates to increases in overall satisfaction, employee retention and greater collaboration.

Cornerstone OnDemand 170

Cornerstone OnDemand Hiring Software HR Software Time and Attendance 170

Cornerstone On Demand

JULY 2, 2015

But it turns out platforms like Facebook, Twitter and Slack may not always be rabbit holes of procrastination. In fact, a study from Deloitte and Google found that allowing employees to use the Internet and technology freely correlates to increases in overall satisfaction, employee retention and greater collaboration.

Cornerstone OnDemand 170

Cornerstone OnDemand Hiring Software HR Software Time and Attendance 170

Eightfold

APRIL 15, 2020

Hiring freezes and layoffs will mean more applicants to call centers and other high-volume hirers. This will mean more candidates to choose from, which doesn’t always make (hiring) life easier. It needs humans to make a final hiring decision. High-volume hiring is not just about screening, but about branding.

AI Recruiting 52

AI Recruiting Eightfold Hiring Software Hiring 52

Analytics in HR

AUGUST 16, 2023

Design thinking concepts promote new ways of doing things that positively impact the success of HR systems and programs. Design thinking is a user-centric process of finding solutions by observing and empathizing with stakeholders’ needs. New concepts are welcomed, tested, and modified to enrich systems and processes.

Case Study 98

Case Study HR Software Hiring Software Video Recruiting 98

PSB

OCTOBER 18, 2023

Call centers have come a long way since the 1960s, when they mainly had housewives working as telemarketers. Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The missing link here is structured call center training.

Compliance Training 52

Compliance Training Hiring Software Onboarding Software Assessment Software 52

Cronofy

DECEMBER 5, 2019

Recruitment tech is becoming an increasingly important part of every business. This prolongs the hiring process and makes it more expensive. You then have less money to spend on growing the business and investing in the right software. A great hiring experience means that you always attract the top talent and can hire faster.

Video Recruiting 49

Video Recruiting AI Recruiting Recruiting Software Hiring Software 49

Payactiv

OCTOBER 5, 2021

These are call center employees, also known as customer service reps. Unsurprisingly, the call center industry also holds record rates of turnover when compared to nearly every other industry in the world. Call Centers Must Consider the Employees’ Mental Health. Want to be a good CS rep?

Recruiting Software 59

Recruiting Software Wage and Hour Training Onboarding Software PayActiv 59