Payactiv

OCTOBER 5, 2021

They solve problems all day and too often no one remembers to say thank you. These are call center employees, also known as customer service reps. These are call center employees, also known as customer service reps. Call Centers Must Consider the Employees’ Mental Health. That’s a lot of calls.

Wage and Hour Training

Payactiv

APRIL 22, 2022

Welcome to our resource page for Staffing Hiring! What can staffing companies, and the organizations they partner with, gain from implementing a financial wellness program? 5 Strategies for Hiring? 5 Strategies for Hiring?Hourly Staffing Industry Facts. Hourly Workers. Download Now.

Staffing Software

DailyPay

MAY 19, 2021

Monitoring and assigning a dollar figure to employee turnover is important for a business in any industry. Researching the cost of turnover can be difficult because there are many qualitative and quantitative elements that go into determining the true cost of turnover for an organization.

Wage and Hour Training

DailyPay

AUGUST 20, 2018

At the 2018 Contact Center Week (CCW) Executive Exchange , the topic of average speed of answer (ASA) seemed to be top of mind for a lot of attendees. What effects do ASA times have on your organization and how can your contact center achieve better metrics? Turnover is difficult to manage in our current hiring landscape.

Wage and Hour Training

Ask a Manager

DECEMBER 10, 2020

It was for a finance-related call center. In his (spoiler, prior) industry, calls did need to be recorded to meet regulations. We had some legal problems on our hands. They were getting coached on calls by using this system and so they found it useful, I guess. Here’s the update. Fish was most aghast.”

Hiring Software

Payactiv

DECEMBER 23, 2024

In this article, well spend some time understanding the concept of turnover, why businesses may have a high turnover rate employee, and pre-emptive steps you can take to minimize it. What is Employee Turnover? A high turnover rate indicates that many employees are leaving and that their tenure at the organization was brief.

Hiring Software

Business Management Daily

AUGUST 4, 2021

If they’re in a call center environment, are their headphones adequately noise-canceling? Companies that don’t allow employees sufficient time to recharge most definitely deal with more problems in the workplace because of exhaustion and frustration. Logistical conflict. Work environment. All you have to do is ask.

Wage and Hour Training

Payactiv

MARCH 22, 2022

Employee turnover rates are at an all-time high, which doesn’t bode well for businesses across all industries. In this article, we’ll spend some time understanding the concept of employee turnover, why it happens, and pre-emptive steps you can take to minimize it. What is Employee Turnover? The figures are pretty alarming.

Hiring Software

Payactiv

OCTOBER 6, 2022

Here’s why: The high cost of gas and food is causing US consumers to pull back spending on other items, suggesting a slowdown in the economy’s main driving force. Here’s why: The high cost of gas and food is causing US consumers to pull back spending on other items, suggesting a slowdown in the economy’s main driving force.

Recruiting Software

AIHR

NOVEMBER 9, 2023

The field of HR includes a variety of focus areas, such as recruiting, talent acquisition, compensation and benefits , HR training, employment compliance, diversity, equity and inclusion , HRIS technology, and HR communications. According to the U.S. There are numerous avenues available that can lead to an entry-level HR job.

HR Planning

Business Management Daily

OCTOBER 19, 2020

If you were a so-called non-essential business, you had no choice but to send workers home. Otherwise, you risk a potential wage and hour disaster – perhaps even a class action lawsuit costing you millions. That way, you comply with Department of Labor (DOL) wage and hour rules on pay, timekeeping, breaks and overtime.

Wage and Hour Training

Insperity

JANUARY 18, 2018

In fact, when considering lawsuits about back wages, the federal government has the authority to deem a business owner an “employer” if certain criteria are present under the Fair Labor Standards Act (FLSA). The FLSA sets basic standards for minimum wage and overtime pay. Authority to hire and fire employees.

Compliance

Professional Alternatives

MAY 21, 2020

Alternatively, they can also partner with a customer service agency to help them recruit new team members. They are powered by Alpine Access and they also hire employees in Canada. Their call center agents handle inbound customer service plus sales calls. They are paid $9-10/hour. — 2) Advanis.

Wage and Hour Training

Zenefits

JANUARY 6, 2023

Interestingly, workforce management started as a way for call centers to improve efficiency, productivity, and consistency. Recruiting. Control your labor costs. Labor Cost Control. Qualified workers are vital to organizational success, but they can become a liability if you fail to control your labor costs.

Hiring Software

Payactiv

MAY 12, 2022

Payactiv Chief Customer Officer, Sabina Bhatia, joins host, William Tincup, on the recruiting daily podcast. This week, Sabina and William discuss how Payactiv’s Earned Wage Access, Livelihood Platform, and more are transforming the lives of hourly workers. Listen here or read the discussion below. So a wonderful topic.

Wage and Hour Training

Turning the Corner

MAY 7, 2015

Large Companies are Leading the Way for Higher Wages. They are at the forefront of paying their employees a living wage. Ben & Jerry’s defines a livable wage as “enough to allow for a quality of life that includes decent housing, health care, transportation, food, recreation, savings, and miscellaneous expenses.”

Wage and Hour Training

Payactiv

MAY 31, 2022

Today, this is what it looks like: about 44% of Americans are employed in low-wage jobs and at the frontline of industries. Payactiv Chief Customer Officer, Sabina Bhatia, joins host, Rob Parsons, on the PULSE podcast by Paychex. Listen on Apple Podcasts , Spotify , Youtube , and iHeart Radio. I’m your host, Rob Parsons.

Wellness

Hireology

MAY 24, 2017

From spending extra time on manual processes to employing several HR specialists across locations, the administrative costs of payroll can cause your profitability to take a hit. But an even more significant cost can be extra payroll fees that add up throughout the year. How much time and money do I spend on payroll?

Hiring Software

Paycor

JULY 5, 2016

Every day is different and poses a new set of challenges for owners and employees alike. Outsourcing payroll costs, on average, 18% less than doing it in-house, according to a study from PricewaterhouseCoopers. An ideal partner also provides intuitive software that’s easy to learn and use. Payroll & tax filing.

HR Software

Turning the Corner

JUNE 11, 2020

Large Companies are Leading the Way for Higher Wages. They are at the forefront of paying their employees a living wage. Ben & Jerry’s defines a livable wage as “enough to allow for a quality of life that includes decent housing, health care, transportation, food, recreation, savings, and miscellaneous expenses.”

Wage and Hour Training

TalentCulture

MARCH 27, 2015

A nurse snarled at me for my 3 rd repeated call on my hospital bed. 3 hours past pain medication post-surgery. I sighed… “How did they possibly hire this nurse?” How did this healthcare organization get hiring so wrong on the first 2 and right on 3 rd ? In a market where the “recruiter spends on average 6.25

Hiring Software

Payactiv

MAY 26, 2021

Why Earned Wage Access & Employee Financial Well-Being Are This Year’s Hottest Topics. Learn from Payactiv SVP Marketing Peter Mullen why this year matters for your employees’ well-being programming than any memory. We’re going to talk about Earned Wage Access. To win a call-center deal takes weeks of organization.

Hiring Software

Thrive Global

AUGUST 31, 2022

As a part of our interview series called “How Employers and Employees are Reworking Work Together,” we had the pleasure to interview Rob Whalen. Rob Whalen is the Co-founder + CEO of Seattle-based PTO Exchange, the first platform that allows employees to self-direct the value of their unused paid time off (PTO) for other needs and causes.

Hiring Software

Paycor

NOVEMBER 29, 2018

Or you should project manage every step of recruiting and onboarding new employee s. For example, take hiring a new employee. Compliance is a complex and constantly shifting challenge. And without the right payroll and HR technology, you will run into two big problems that significantly increase your exposure to risk.

HR Software

DailyPay

AUGUST 24, 2020

In this webinar you will learn about… Ways to re-evaluate the way you hire and engage with your employees in our new world of work Explanation of what a pay experience is and how it transforms the traditional pay cycle The benefits of offering a pay experience for employers and employees. Webinar Series.

Hiring Software

ExactHire

APRIL 24, 2019

When you think about where you spend the bulk of your time in the employee recruiting process, is a big chunk reserved for a certain type of position? Evergreen jobs and turnover Sourcing a steady flow of candidates to fill evergreen roles is essential–they are the positions critical to business success.

Video Recruiting

DailyPay

APRIL 16, 2020

Join our webinar on April 16th to learn more about how you can be the best leader through these changing times and what resources are available to your company and your employees. COVID-19 has affected every aspect of life, especially the workforce. View On-Demand. Guest Speakers. Jeanniey Walden. Chief Innovation & Marketing Officer.

Hiring Software

Achievers

NOVEMBER 15, 2018

Your call center employees are very often the first employees your customers interact with. They are problem solvers, and they are the keys to driving innovation, knowledge, and revenue throughout your organization. Call center employees also spend a lot of time talking to customers who are less than happy.

Employee Engagement

Achievers

NOVEMBER 15, 2018

Your call center employees are very often the first employees your customers interact with. They are problem solvers, and they are the keys to driving innovation, knowledge, and revenue throughout your organization. Call center employees also spend a lot of time talking to customers who are less than happy.

Employee Engagement

SwipeClock

NOVEMBER 17, 2020

Call centers that optimize their human capital can significantly increase efficiency and productivity. This was the goal of our example company, a customer service center which had launched eight years previously with one healthcare client. Keep labor costs in check while still providing a high level of service.

Case Study

Empuls

SEPTEMBER 29, 2023

The hum of a call center – a synchronized symphony of ringing phones, typing keyboards, and countless voices connecting with clients from around the globe. However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. The numbers don't lie.

Hiring Software

The HR Capitalist

JANUARY 20, 2015

Let''s say you''re an HR leader responsible for recruiting and retention in some entry-level parts of your company, and your turnover rate is the death of a thousand cuts. but most months are grim when you look at turnover in those entry level positions. Commission a study of turnover? Hire new leadership? .

Wage and Hour Training

Workable

OCTOBER 25, 2019

After a brief training, I realized that I had to carry a wooden sign in a supermarket every day, and stand there and promote various products. Make sure they’re challenging, but also realistic. When we were kids, we used to share scary stories with our friends. Here are 15 of the best – or worst? workplace horror stories: 1.

Video Recruiting

Payactiv

APRIL 26, 2022

Today, your people – and prospective recruits – place a premium on working for companies that accommodate their lifestyle preferences and respect their personal commitments. But with the advent of our “always-on” digital economy, shift work is now common in the restaurant, call center, and retail environments. Shift Work.

Wage and Hour Training

Workable

OCTOBER 25, 2019

After a brief training, I realized that I had to carry a wooden sign in a supermarket every day, and stand there and promote various products. Make sure they’re challenging, but also realistic. When we were kids, we used to share scary stories with our friends. Here are 15 of the best – or worst? workplace horror stories: 1.

Video Recruiting

DailyPay

AUGUST 28, 2020

In this webinar you will learn about… Why Freebirds prioritized a pay experience for their employees How they communicated the benefit to their employees What their experience with DailyPay has been like so far. It’s still top of everyone’s mind as we rethink how we work. This is the third webinar in our 3-part webinar series.

Hiring Software

Chief Learning Officer - Talent Management

SEPTEMBER 23, 2021

These openings span industries, including manufacturing, food service, healthcare and retail, which all rely on lower wage front line workers to keep their operations running. The challenge of hiring and keeping employees has now spread from isolated industries and skill sets to most industries and workforce segments.”.

Onboarding Software