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National Customer Service Week: A Thank You to Those Who Answer The Call

Payactiv

These are call center employees, also known as customer service reps. These are call center employees, also known as customer service reps. Learn to put your personal issues aside as you try to explain and listen with understanding, compassion, the patience of a saint, and nerves of steel. That’s a lot of calls.

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How to Win the Retail Worker Recruitment Race

Payactiv

Retailers dangled perks such as triple-digit sign-on bonuses, free college tuition, and record-high wages to get staff signed up before the busy holiday shopping season. Fast-forward six months or so, and many retailers are still in a tough spot when it comes to hiring and retaining workers.

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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. Call center employees also spend a lot of time talking to customers who are less than happy. The employees who fall into the disengaged category are at risk of fleeing your contact center and bringing others with them.

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7 Ways to Keep Call Center Employees Engaged

Achievers

Your call center employees are very often the first employees your customers interact with. Call center employees also spend a lot of time talking to customers who are less than happy. The employees who fall into the disengaged category are at risk of fleeing your contact center and bringing others with them.

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Workplace horror stories we wish were not real

Workable

After a brief training, I realized that I had to carry a wooden sign in a supermarket every day, and stand there and promote various products. When we were kids, we used to share scary stories with our friends. And, more often than not, we would exaggerate a little bit (or a lot) to make the story juicier. Here are 15 of the best – or worst?

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Workplace horror stories we wish were not real

Workable

After a brief training, I realized that I had to carry a wooden sign in a supermarket every day, and stand there and promote various products. When we were kids, we used to share scary stories with our friends. And, more often than not, we would exaggerate a little bit (or a lot) to make the story juicier. Here are 15 of the best – or worst?

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Sabina Bhatia on “Responsibly Different” with Benn Marine

Payactiv

Payactiv is working to close that gap by creating Earned Wage Access. Join Benn Marine, Director of Original Content for Dirigo Collective, and Sabina Bhatia, the Chief Customer Officer of Payactiv, as they discuss Payactiv, Earned Wage Access, and why it’s important to be responsibly different. At the start of 2022 64% of the U.S.