This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
These are callcenter employees, also known as customer service reps. These are callcenter employees, also known as customer service reps. Learn to put your personal issues aside as you try to explain and listen with understanding, compassion, the patience of a saint, and nerves of steel. That’s a lot of calls.
Retailers dangled perks such as triple-digit sign-on bonuses, free college tuition, and record-high wages to get staff signed up before the busy holiday shopping season. Fast-forward six months or so, and many retailers are still in a tough spot when it comes to hiring and retaining workers.
Your callcenter employees are very often the first employees your customers interact with. Callcenter employees also spend a lot of time talking to customers who are less than happy. The employees who fall into the disengaged category are at risk of fleeing your contact center and bringing others with them.
Your callcenter employees are very often the first employees your customers interact with. Callcenter employees also spend a lot of time talking to customers who are less than happy. The employees who fall into the disengaged category are at risk of fleeing your contact center and bringing others with them.
After a brief training, I realized that I had to carry a wooden sign in a supermarket every day, and stand there and promote various products. When we were kids, we used to share scary stories with our friends. And, more often than not, we would exaggerate a little bit (or a lot) to make the story juicier. Here are 15 of the best – or worst?
After a brief training, I realized that I had to carry a wooden sign in a supermarket every day, and stand there and promote various products. When we were kids, we used to share scary stories with our friends. And, more often than not, we would exaggerate a little bit (or a lot) to make the story juicier. Here are 15 of the best – or worst?
Payactiv is working to close that gap by creating Earned Wage Access. Join Benn Marine, Director of Original Content for Dirigo Collective, and Sabina Bhatia, the Chief Customer Officer of Payactiv, as they discuss Payactiv, Earned Wage Access, and why it’s important to be responsibly different. At the start of 2022 64% of the U.S.
In this segment of The Compassionate Capitalist Show™, Karen Rands is joined by Sabina Bhatia, Chief Customer Officer at Payactiv, the champion of Earned Wage Access (EWA) to talk about the impact ‘financial insecurity and well being’ of hourly wage workers have on the profitability and scalability of businesses.
We organize all of the trending information in your field so you don't have to. Join 318,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content