Remove Bonuses and Incentives Remove Meeting Remove Retention and Turnover
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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. It’s pretty simple to calculate your organization’s turnover as a percentage.

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How incentive theory drives motivation and behavior in the workplace

Achievers

Incentive theory offers valuable insights into what drives employee motivation in the workplace. Whether it’s a financial perk, professional growth opportunity , or simple recognition, incentives help create a culture where employees feel valued and motivated to contribute their best. What is incentive theory?

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How To Craft a Strategic Hiring Plan in 2025

AIHR

This plan helps ensure that your recruitment process is aligned with your company’s growth aspirations so it can meet its staffing needs. This involves making strategic decisions and trade-offs about where to invest resources for the best return, such as advertising, recruitment agency fees, and employee referral bonuses.

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A Small Business’s Guide to Hiring Seasonal Employees

Extensis

These workers help businesses meet increased demand during their peak periods, alleviate workforce burnout, and potentially reduce long-term recruiting costs. Seasonal employees are hired temporarily to meet increased demand throughout the year. Reduced turnover : Happier employees generally lead to a lower resignation rate.

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4 Questions HR Leaders Need to Ask About Holiday Workers Now

Visier

Instead of copying others, you need to identify where you will gain the most advantage from adding to the costs of your workforce — whether it’s by investing in employee perks or weekly retention bonuses. Meeting and exceeding customer expectations is a good way to differentiate your brand in a competitive market.

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The Silent Killer of Retention: Why Your Best Employees Are Leaving (And How to Stop It)

EmployeeConnect

Employee retention is one of the biggest challenges HR managers face today. Understanding why your best employees leaveand addressing those reasons before they hand in their resignationis key to improving retention and strengthening your workforce. Lack of Recognition and Appreciation Feeling undervalued is a major driver of turnover.

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Human capital management: How to improve employee engagement

Business Management Daily

Compensation HCM strategically offers compensation through salaries, bonuses, perks, and employee benefits to attract and retain top talent. Building a well-rounded incentive program can motivate employees to work harder toward achieving their performance or productivity goals. For instance, they need to know what roles they can fill.