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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

To incentivize loyalty and higher agent performance, consider implementing the following: Setting clear individual or team performance goals (such as call resolution times and good customer satisfaction ratings) and tying these to rewards or bonuses. The flexibility of the Payactiv platform benefited both hourly and salaried workers.

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Industry Insights: Senior Care

Payactiv

Read how partnering with Payactiv results in a significant increase in employee engagement and retention. Look to implementing a communication platform that all employees would have access to. 83% of senior living providers say employee engagement and retention is high priority going into 2022. Download Now. HIRING TIP.

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How to Offer More When Your HR Budget Is Maxed Out

Payactiv

Payactiv job boards. Payactiv has found that many of the companies that they partner with could use a little help right now when it comes to hiring. Payactiv has found that many of the companies that they partner with could use a little help right now when it comes to hiring.

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Retail: Seasonal Hiring

Payactiv

In response, retailers are increasing benefits to attract new hires, including higher pay and incentives such college tuition assistance, hiring bonuses, and quick access to earned pay. Don’t overlook the power of social media to spread the word about job opportunities and benefits. Reconsider your approach to benefits.

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Industry Insights: Call Center

Payactiv

Use a mobile communication platform to digitize the employee experience for front-line workers. The call center industry can offer a range of employee benefits to stay competitive: Offer a healthy mix of perks, like flexible hours, incentives and competitive, on-demand pay. The Big Picture.

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Industry Insights: Healthcare

Payactiv

The healthcare industry can offer a range of employee benefits to stay competitive—flexible hours and scheduling, increased pay, vaccination incentives, employee discounts and training, to name a few. Offer a healthy mix of perks, like flexible hours, incentives and competitive, on-demand pay.

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5 Strategies for Supporting Senior Care Workers

Payactiv

Full-time jobs with the company come with health benefits, 401(k)s, and parental leave. By contrast, lower-skilled nursing home positions typically pay closer to $15 an hour , often with few benefits. With Payactiv, you can help your senior care workers participate fully in work and life. Offer Flexible Scheduling.