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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

The cost of recruiting, hiring, and training new agents. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention.

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March Forward with These 5 Goals to Boost Employee Productivity

Payactiv

Provide Incentives Acknowledging people when they go above and beyond will motivate them to be even more productive. Incentive ideas to recognize and encourage high performance include extra paid time off, cash bonuses, and free meals. You can award these incentives randomly or establish a formal incentive program.

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Building a Legacy of Equity: How Companies Can Honor MLK Day by Building Hourly Workers’ Financial Resilience

Payactiv

Free Financial Education, Resources, and Tools Introduce free workshops, seminars, 1-on-1 professional counseling services, and online/mobile resources that provide your employees with financial education on topics like budgeting, debt management, saving, and investing. On January 20, 2025, the Dr. Martin Luther King, Jr.

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Automated Cashless Tips for Tipped Employees

Payactiv

In 2025, staffing challenges remain a top concern for restaurant operators, with many struggling to retain employees despite offering competitive pay, bonuses, and improved work environments. Many businesses are building up new staff with fleetingly attractive hiring incentives and sign-on bonuses.

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Your Complete Guide To On-Demand Pay

Payactiv

This creates a culture of earning wages as you work the hours. Very often, limits or periods are set, so that only a portion of the net pay can be accessed before the next payday. Did you know that U.S. gross domestic debt is the highest in history ? The 41% naming the issue this year is up from 35% a year ago and 32% in 2022.

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7 Seasonal Hiring Strategies Guaranteed to Attract Employees

Payactiv

It’s become standard practice for candidates to look up an employer online before applying to open positions. You may need more time if your employees need skills and training. The right incentives may attract them back into the fold. Now is a hard time to hire as the great reassessment and the gig economy thrive onwards.

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10 Ways to Save on Your Daily Commute

Payactiv

Adjusting your schedule to commute during off-peak hours can also save time and money. Adjusting your schedule to commute during off-peak hours can also save time and money. Embrace Public Transportation Public transit is often one of the most cost-effective ways to commute, particularly if your workplace is near a bus or train stop.