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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

per hour, which amounts to a total yearly salary of about $38,000 for full-timers. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. The cost of recruiting, hiring, and training new agents. It’s pretty simple to calculate your organization’s turnover as a percentage. Let’s explore.

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Professional Unions in 2031

Compensation Cafe

We learned of the benefits of working without commutes and someone constantly watching over our shoulders. We also learned that many of us thrived in the social community that our workplace offered us. Either you worked a million hours, answered emails on the weekends, and made your job your “family” or you weren’t successful.

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How to Offer More When Your HR Budget Is Maxed Out

Payactiv

If you can’t offer a financial incentive for qualified referrals, consider alternative perks such as extra-long lunch hours or early finishes every Friday for a month. If you can’t offer a financial incentive for qualified referrals, consider alternative perks such as extra-long lunch hours or early finishes every Friday for a month.

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A ‘Chief Happiness Officer’ on How to Keep Employees by Keeping Them Happy

Visier

How can companies hit reset and win workers back by building a stronger employee base hinging on a living wage, happiness, and respect? To further explore this important question, Visier spoke with Tia Graham, the self-proclaimed “Chief Happiness Officer” of her company Arrive at Happy and author of upcoming book, The Happy Leader.

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12+ Creative Staff Bonus Ideas That Go Beyond Cash Rewards

Empuls

Bonuses have long been a favorite tool for employers to boost employee motivation and engagement. While salary increases play a role, bonuses—especially those tailored to individual preferences—can have an even bigger impact on morale and performance. The challenge is that not all bonuses are created equal.

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Compensation Package: A Guide For HR

Digital HR Tech

It can include unique rewards for different job levels, such as mid-level management vs. executives — who are seeking different forms of compensation (performance bonuses vs. equity in the company). Across most industries, the competition for talent is tough. How can an attractive compensation package be useful for the organization?

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It Was Never Like Vanilla Ice Cream

Compensation Cafe

It is true whether they barely make a living wage or whether they are part of the “1%.” Compensation professionals tend to write this off as a product of “people are never satisfied.” We know that tons of money in incentive value doesn’t work. This is true when people are hourly or salaried. It isn’t like vanilla ice cream.