Benchmarking's Time to Shine: ADP Solution Named One of Top HR Products of 2016 and 'Awesome' New Technology Human Resource Executive® recently reveale. Developments Human Capital Management Innovation Progress Recognition Technology ADP Benchmarking MORE

Our unique text analytics capabilities allow you to ask fewer questions in a more humane, conversational manner — and receive instant, unprecedented metrics, theme categorization, benchmarks, and insights for open-ended text. Design. If you’ve ever designed a survey, you know how difficult it is. Will responses differ as a consequence of order? And what about burn out? Analysis. MORE

Prepared using data from APQC’s Open Standards Benchmarking finance organization , this table highlights financial management finance organization key performance indicator (KPI) benchmarks for organizations in the telecommunication industry. Finance and Accounting Benchmarks and Metrics 8.0 Metrics provided include: total cost of the finance function as a percentage of revenue, cycle time to complete the monthly consolidated financial statements, number of finance FTEs per $1 billion revenue, and more. Manage Financial Resources Print Telecommunication MORE

Rather, they feature sophisticated integration and analytics that elevate surveys from measuring/benchmarking tools to platforms that are able to help leaders predict, diagnose, and fix workplace problems quickly and effectively. Without this level of depth, surveys are merely benchmarking tools — and not solutions.  . Surveys should be more than benchmarking tools. It’s not. MORE

NGA is our benchmark provider for any future HR projects.”   NGA services client in Spain Both the CSat results and the NPS are significant. The 2015 Customer Satisfaction Survey (CSat) results for NGA Digital HR Services have been analysed and they’re extremely positive. Absolute customer satisfaction is reported to be 81%. Customers tell us. The CSat and NPS results speak for themselves. MORE

Kanjoya for Diversity also provides bias scores for each demographic segmentation and overall, as well as benchmarks and tracking. At Kanjoya, we work to make issues of diversity and unconscious bias tangible, quantifiable, and simple to understand. We found it. Any number of additional stages could also be visualized. Here, we clearly see that the problem is concentrated within Engineering. MORE

Featuring data from APQC's Benchmarks on Demand tool, this article highlights important logistics benchmarks for organizations. Logistics Warehousing Inbound Material Flow Returns Management Outbound Transportation Supply Chain Management Benchmarks and Metrics 4.0 Metrics provided include: total cost to perform the logistics process, inventory accuracy, pick-to-ship cycle time, and more. Deliver Products and Services 4.5 Manage logistics and warehousing 4.5.1 Define logistics strategy 4.5.2 Plan and manage inbound material flow 4.5.3 Operate warehousing 4.5.4 MORE

Benchmarking has its roots in the Total Quality Management philosophy. It’s The Benchmarking Process Is Simple: Determine Who Is Best In Class At Something And Copy Them. Benchmarking is usually aimed at a business process or operations. Disguise it any way you want, but benchmarking is nothing more than following who is believed to be the leader of the herd. MORE

What companies should we benchmark ourselves against?”. Benchmarking is the process of comparing something (i.e. Whenever people suggested that we benchmark ourselves against this other airline, my vice president would always decline. The first criteria for selecting companies to benchmark is finding companies that have something you aspire to obtain. Industry. MORE

One of things I've been meaning to post about is Top Employers and other forms of benchmarking. Other employers will be happy with the trade-off in validity vs reliability and they might want to engage in process benchmarking ie going to and studying one organisation in-depth. Best Companies have recently released their lists too. Investors in People have their awards in March. MORE

The early stages of a relocation program are a lot like the first steps in a relocation. The first piece of information our Relocation Consultants ask for is where a person lives now, and where their destination city is. In the same way, you have to know where you’re starting from in order to get where you’re going. Relocation Policy Relocation HR MORE

Prepared using data from APQC's Open Standards Benchmarking in tax and treasury , this table highlights financial management tax and treasury key performance indicator (KPI) benchmarks for organizations in the industrial products industry. Cash Management Tax management Finance and Accounting Benchmarks and Metrics 8.7.2 Metrics provided include: total cost per $1,000 revenue to manage treasury operations, total cost per $1,000 revenue to manage taxes, number of banks used for cash collection/disbursement and more. Manage cash 8.7 Manage treasury operations 8.9 MORE

Prepared using data from APQC's Open Standards Benchmarking in planning and management accounting , this table highlights financial management planning and management accounting key performance indicator (KPI) benchmarks for organizations across all industries. Accounting Planning, budgeting, and forecasting Finance and Accounting Benchmarks and Metrics 8.1 Metrics provided include: total cost to plan/budget/forecast, cycle time to complete the annual budget, personnel cost to evaluate and manage financial performance, and more. Perform planning/budgeting/forecasting 8.1.4 MORE

The post [Infographic] The Benchmark of Successful Internal Email Campaigns appeared first on Hppy. Even though social communication is on the rise, email remains a reliable ally for most workplaces and it can be a powerful channel for employee engagement. This infographic by  Newsweaver  gives an overview of the internal email trends and best practices in today’s working environments. MORE

Prepared using APQC’s Open Standards Benchmarking ® portal , this article highlights important measures and median metric values for t al ent management processes. Employee Training & Development Human Capital Management Performance management and evaluation Employee Communication Rewards and Recognition Programs Talent Management Systems Leadership Development Benchmarks and Metrics 6.3 Metrics provided include: learning budget and learning days per employee, percentage of employees who attend management development programs, and. Develop and counsel employees 6.3.1 MORE

They are useful for benchmarking engagement over time and/or against industry competitors and leading companies.  . If your company’s annual or pulse survey is your sole or predominant source for measuring employee engagement, you are missing critical insights about your employees and culture. Employee engagement can ebb and flow with career events (e.g., Chatter, Hipchat, email, etc.) MORE

Prepared using APQC’s Open Standards Benchmarking Finance Organization survey , this table highlights financial management finance organization key performance indicator (KPI) benchmarks for organizations in the petroleum/chemicals industry. Finance and Accounting Benchmarks and Metrics 8.0 Metrics provided include: total cost of the finance function as a percentage of revenue, cycle time to complete the monthly consolidated financial statements, number of finance FTEs per $1 billion revenue, and more. Manage Financial Resources Print Chemicals Petroleum/Oil/Gas MORE

The digital economy is opening up tremendous opportunities for forward-thinking companies and their employees. However, many organizations aren’t moving fast enough to provide leaders and employees with the skills to compete and win in a digitally transformed world. Seventy-three percent stated that their business executives don’t have the technology skills required. Image via SAP). MORE

Following a rigorous process is essential to any successful benchmarking program. This article explains APQC's approach to benchmarking, detailing APQC's four-phased methodology, which consists of planning, data collection, data analysis and reporting, and adaptations of findings. Benchmarking Process and Performance Management Tools and Templates 12.6 Measure and benchmark 12.6.2 Benchmark performance 12.6.2.1 Develop benchmarking capabilities 12.6.2.3 Conduct internal process and external competitive benchmarking 12.6.2.4 MORE

Updated for 2016, the following glossary defines the common terms and concepts associated with benchmarking. Benchmarking Process and Performance Management Tools and Templates 12.6 Measure and benchmark 12.6.2 Benchmark performance 12.6.2.1 Conduct performance assessments Print MORE

This article presents six steps an organization should take to ensure that benchmarking efforts support strategic objectives, along with tools to help structure improvement planning and action. This article includes a guide for defining business objectives, a matrix for setting improvement priorities, and a worksheet to align strategic objectives with business processes and benchmarking activities. Benchmarking Business Process Management (BPM) Continuous Improvement Process and Performance Management Measurement Process Improvement Articles and White Papers 12.2 MORE

This internationally accepted standard provides detailed guidelines for organizations in conducting their benchmarking activities. Adherence to APQC's code of conduct contributes to efficient, effective, and ethical benchmarking. Benchmarking Process and Performance Management Tools and Templates 12.2 Measure and benchmark 12.6.2 Benchmark performance 12.6.2.3 Conduct internal process and external competitive benchmarking 12.0 Manage portfolio, program, and project 12.6 Develop and Manage Business Capabilities Print MORE

Engaging your employees should be a top priority for any organization. While there are a number of ways to achieve this, one of the most important is to ensure that employees are kept in the loop. Every manager should be trained to give both formal and informal feedback to their employees. Daily feedback is a driver of engagement. Alternately, lack of feedback is a driver of disengagement. MORE

In this week's e-newsletter Pay and Benefits 401(k) plans benchmarks eligibility feesMany features of employer-sponsored 401(k)s vary greatly from company to company. So what does a “typical” 401(k) look like?  . That’s what 401khelpcenter.com set out to uncover. To do it, the retirement information provider analyzed data from a number of sources. Instant eligibility. one year (11%), and. MORE

Featuring data from APQC's Benchmarks on Demand tool, this article highlights important accounts payable and expense reimbursement benchmarks for organizations. Expense Reporting Accounts Payable Finance and Accounting Benchmarks and Metrics 8.6.1 Metrics provided include: total cost to perform account payable per invoice processed, percentage of disbursements that are first time error free, cycle time from receipt of invoice until payment is transmitted, and more. Process accounts payable (AP) 8.6.2 Process expense reimbursements Print MORE

In 2015, APQC conducted a benchmarking effort that focused on automotive warranty performance measures. Benchmarking Measurement Analytics Process Analytics Process and Performance Management Articles and White Papers 12.6 Measure and benchmark 12.6.1 Benchmark performance 12.6.2.1 The project was aimed at developing a model to predict which factors improve key performance measures related to the business objectives: cycle time, customer retention, and costs. This case study describes that project. Create and manage organizational performance strategy 12.6.2 MORE

On September 24, 2015 APQC's John Tesmer, Director, Open Standards Benchmarking, for the first Benchmarking Boot Camp to ensure you have the information you need to make more effective decisions using benchmarking data. This session of the Benchmarking Boot Camp, provides insights on: read more. Benchmarking Business Excellence Business Process Management (BPM) Measurement Analytics Process Measures Presentations 12.6 Measure and benchmark 12.6.2 Benchmark performance 12.0 Develop and Manage Business Capabilities Video MORE

If your company uses surveys to simply generate summary statistics and benchmarks for the annual employee satisfaction report, you may be ignoring meaningful intelligence and insight that can boost organizational performance. Businesses run in real-time. So should their employee surveys. Employee surveys contain invaluable information that can help you diagnose and fix workplace problems. MORE

For benchmarking to truly benefit an organization, benchmarking projects must align with organizational strategy and be connected with actual work. APQC's Benchmarking Alignment Worksheet provides a simple format for you to link your benchmarking activities to work processes, strategic goals, and measures. Benchmarking Process and Performance Management Tools and Templates 12.2 This download includes both the template and instructions. Manage portfolio, program, and project 12.2.3.1 Establish project scope Print MORE

This articles explains the different types of benchmarking an organization can employ to learn and transfer best practices: metric, process, internal, competitive, and strategic. Benchmarking Process and Performance Management Articles and White Papers 12.4.1.6 Define scope 12.1 Manage business processes 12.2 Manage portfolio, program, and project Print MORE

Why Participating in the Fortune Best Companies to Work For® Competition is Good for You It's that time of year again, where just about any company with 1,000 or more U.S. employees can nominate themselves to be named one of the Fortune 100 Best Companies to Work For in America. While this recognition serves as an important feather in the cap for any company hoping to leverage its great culture to attract top talent, we also know that participating in the process is a fairly substantial commitment. Blogs MORE

Our new metrics will help participating companies in Top Companies benchmark their progress towards inclusive workplaces relative to their peers, and receive guidance on how to improve. The acute underrepresentation of women and minorities in technical roles has garnered industry, media and outside attention over the last decade, and has even played out in the U.S. court system. MORE

This glossary provides explanations and examples of models, techniques, diagrams, charts, and guides for use in benchmarking. Benchmarking Business Excellence Continuous Improvement Tools and Templates 12.1 These include tools for analysis, planning, prioritization, idea generation, and cause/effect assessment. This glossary is an updated version based on a previous version that was published in 2010. Manage business processes 12.2 Manage portfolio, program, and project 12.2.2 Manage programs Print MORE

Although social and collaboration tools are good sources of impromptu, instant feedback, businesses must still deploy pre-developed survey questions to continually benchmark emotions on specific topics. Surveys are the workhorses of business initiatives to measure employee satisfaction and manage workforce-related investments. Respond to the changing needs of employees in a timely manner. MORE

General Accounting and Reporting Finance and Accounting Benchmarks and Metrics 8.0 Bottom-performing organizations take three weeks longer to complete the annual close than top performers. Longer cycle times may mean inefficiency and more transactional processing at close time, which may result in less time for value-added activities. This article contains financial close metrics and insights on how ineffective close processes can lead to longer cycle times. Manage Financial Resources 8.3.4 Perform financial reporting Print MORE

Through our partnership, we’re enabling Kanjoya customers to benchmark their company against their peers with Sirota’s database filled with over 40 years of data, while additionally offering them hands on support and guidance from Sirota’s seasoned experts. It’s an exciting day here at Kanjoya. We look forward to deploying Kanjoya’s SaaS solution guided by Sirota’s expertise.”. MORE

In its purest form, a benchmark is a spot on the ground that surveyors use as a reference point when measuring plots of land. Benchmarking exploded in business literature in 1990 with the publication of Robert Camp’s book by the same title. The primary question to ask about a benchmark report is, does it give you proper detail into the organizations its data is based on? MORE

Prepared using APQC’s Benchmarks on Demand tool , this table highlights important measures and median metric values for major human capital management processes. Human Capital Management Benchmarks and Metrics 6.0 Metrics provided include: HR function budget, Employee turnover rate, Number of learning days, Number of vacation days, and more. Develop and Manage Human Capital Print MORE

Prepared using data from APQC’s Open Standards Benchmarking® in internal controls , this table highlights financial management internal controls key performance indicator (KPI) benchmarks for all participants across all industries. Internal controls Finance and Accounting Benchmarks and Metrics 8.0 Metrics provided include: total cost to manage internal controls, number of FTEs per $1 billion revenue to report on internal controls compliance, percentage of primary controls that are automated, and more. Manage Financial Resources 8.8.1 Manage internal controls Print MORE

For benchmarking to truly benefit an organization, benchmarking projects must align with organizational strategy and be connected with actual work. APQC's Benchmarking Alignment Worksheet provides a simple format for you to link your benchmarking activities to work processes, strategic goals, and measures. Benchmarking Process and Performance Management Tools and Templates 12.2 This download includes both the template and instructions. Manage portfolio, program, and project 12.2.3.1 Establish project scope Print MORE