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For instance, here are four digital trends that organizations should be looking at. It’s from Robert Pressman’s book “Software Engineering: A Practitioners Approach”. This means organizations have to think beyond their internal sources for intelligence and knowledgemanagement. It’s sure to be an intriguing conversation.
You need a knowledgemanagement strategy. Put simply, knowledgemanagement is the way an organisation shares information. But, if your career history is anything like mine, you’ve worked at a slew of companies who are very bad at handling information. The solution: you need a knowledgemanagement strategy.
At one point GM had 138 best practice teams and 33 centers of expertise working with identified subject matter experts. In 2008 KM was alive and well at GM. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls.
In this series I‘ve classified the evolving landscape of knowledgemanagement into three categories. The first category is leveraging explicit knowledge and is about capturing documented knowledge and building it into a collection - connecting people to content.
Following are summaries of three such, highly acclaimed, books that have recently been published. They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Dorothy Leonard is Professor Emeritus at Harvard Business School.
In this post I will tackle not only the first category but also paint a brief picture of how organizational knowledge was conceptualized before the rise of KM – the precursors of knowledgemanagement. KnowledgeManagement Precursors. The First Category of KnowledgeManagement - Leveraging Explicit Knowledge.
(Editor’s Note: Today’s post is an excerpt from the book, “ It’s All About Bob(bie) – Strategies for Winning With Your Employees ” of which I am one of the contributors. It’s the third book in a thought leadership trilogy aimed at developing and retaining a competitive and engaged workforce published by The Workforce Institute at Kronos.
It’s important to have managers as coaches in order to better understand the unique strengths of each individual worker. On the basis of this knowledge, managers are able to move employees to the positions where they can be most effective and engaged. Employee voice is a crucial resource.
Following are summaries of three such, highly acclaimed, books that have recently been published. They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Dorothy Leonard is Professor Emeritus at Harvard Business School.
The Bank ended up with an impressive video library, which unfortunately, very few people ever bothered to look at. Ashby’s* law of requisite variety at work! Orr explains that the repair technicians, in a given geographic area, often meet at the same restaurant for lunch. Let’s turn to a real life example.
Transferring knowledge from one part of the organization to another is at the heart of knowledgemanagement. But a general call to encourage more knowledge sharing or transfer is not very effective because there are many ways to transfer knowledge.
These wikis are typically replacing knowledgemanagement systems (or creating knowledgemanagement systems for the first time). That was one of the great (if depressing) learnings of the KnowledgeManagement movement. Above-the-flow wikis are used lightly (when at all) by large groups ofpeople.
It talks about how to distinguish between high performers in their current roles (who are doing good work but may not be a good fit at higher levels) versus the kind of talent that has the potential, desire and commitment to keep progressing. …Okay, so over the weekend I read an outstanding blog post from CEB here.
I am excited about the direction knowledgemanagement is headed. There is a growing interest in drawing out deeper insights and more profound knowledge - what we often think of as tacit knowledge. This is the type of knowledge that can address the increasingly complex issues organizations are facing.
SharePoint has become so ubiquitous that, at KM World, KnowledgeManagement seems to have become equated with implementing SharePoint repositories and communities! A document in a repository is not knowledge any more than a book on a shelf is knowledge. I want to push back a little on that.
The database was created at a courier company in Brazil. The dataset was used in academic research at the Universidade Nove de Julho – Postgraduate Program in Informatics and KnowledgeManagement. A special thanks to my colleagues who wrote the open book HR Analytics in R and brought this data set.
“We know more than we can say” is a popular phrase heard at KM conferences and quoted in the many KM blogs. It is quoted to encourage attending to tacit knowledge, rather than exclusively focusing on explicit knowledge. The difference between the way he looked at 9 a.m. and the way he looked at 11 a.m.
Peter Senge, author of The Fifth Discipline, said, “Learning organizations discover how to tap people’s commitment and capacity to learn at all levels in an organization, and are continually expanding its capacity to create its future.” At age 70, Joe is working to close the skills gap at his company before retiring.
Metaphors are useful to us to construct and explain our ideas, but at the same time, they limit us. Re-reading the literature on metaphor led me to think about the metaphors we use for knowledgemanagement. KM professionals primarily use the metaphor knowledge is an object.
The interplay between team members in a basketball game is a useful analogy – the star can’t make the goal without the help of teammates that get the ball to him at the right time. A group discussion moves the knowledge each individual holds into a group or public space where it can then be integrated and made sense of by the whole team.
Social media is one of the main drivers of change in business at the moment. technologies to improve both the efficiency and effectiveness of their people management processes. I’m going to be delivering this session on HR and social media in Malaysia on 26th and 27th September. Many HR teams are now using social media and other web 2.0
There is a Powerful Question you can ask that will turn almost any conversation you’re having into a knowledge producing exchange. Surprisingly, the Powerful Question is not the one you ask at the start of a conversation. Ultimately that is what those at the top are going to consider – was it sustained after we quit funding it.
Prior to that, he spent eight years leading consulting and best-practice research on knowledgemanagement, human capital management, and process improvement. I went in-house with a former client at Baker Hughes, a global oilfield services company. Guille was my client for several years at APQC.
As KnowledgeManagement professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers. The question, “What is your task?”
6:45 Snowden: Social computing is doing what knowledgemanagement was supposed to allow. 7:50 From the 1970's the big consulting firms have controlled a big element of the management fads: TQM -> BPR -> KM. Looking at KM, there were a number of figures who came in from different angles and different labels.
Contact me at. info [at] strategic [dash] hcm [dot] com. Buy my bookat Amazon. Buy my bookat Amazon UK. I’ve recently arranged to speak at another couple of great conferences over the next few months. Learn more at [link] I hope you can join me there. Connect with me. Jon Ingham.
This section provides a comprehensive guide of L&D, as well as some books, common concepts (such as digital and blended learning, multiple intelligence theory, EQ, and knowledgemanagement), and celebrated frameworks (such as Kolb’s learning styles, Bloom’s taxonomy, and the ADDIE model). Bloom’s Taxonomy.
At the other end of the continuum, networks are transactional by design. I worked with Tandem Computers in the 1990’s and every Friday afternoon at Tandem everyone gathered in the cafeteria, the president, senior managers, assembly line workers, shipping clerks, loaders, engineers…. Social Events. Peer Assist. Peer Assist.
One of the questions to be discussed at the up-coming Salzburg Seminar I will be attend July10-15 is, “What elements of an improvement are transferable, and what adaptations are needed?” Although we skillfully call upon that tacit knowledge to take action, we are often hard pressed to articulate the reasoning behind those actions.
But now, thanks to a study done by Yongsuk Kim , when he was a doctoral student at the University of Texas, I have at least a partial answer. In my opinion on-line forums are the gold standard of knowledge sharing. On those occasions I am frequently asked, “Do you consider on-line discussion forums conversation?”
Yesterday we looked at part of our recent interview with Ari Bixhorn, Vice President of Marketing, at Panopto concerning the loss of company knowledge when employees leave an organization. Today we’ll look at how not being able to access information creates frustration among employees. Source: wildpixel / iStock / Getty.
Some consultants work at the K&S office, some at client sites, some out of a home office, and most, use a combination of all three. . They founded K&S on the simple principle that a hierarchical environment is not challenging for knowledge workers and the necessary related principle of self-responsibility.
As trends in technology continue to impact how organizations manage talent, learning and knowledge, HR must be in front of the trends to ensure the creation of smart HR technology strategies that will accomplish organizational goals. . Please join @SHRMnextchat at 3:00 p.m. Waddill, Ed.D., Waddill , Ed.D. ( @DeborahWaddill ).
This is a group of lawyers (primarily) who are very interested in knowledgemanagement in the legal profession. Does Enterprise 2.0 = KnowledgeManagement 2.0? Half the room defined knowledgemanagement on post-it notes, and the other half covered Enterprise 2.0. Blogging as KnowledgeManagement.
I’ve been a long supporter of Globoforce’s work on recognition, eg this webinar we did together, and also my support for their book – see this endorsement (which I still support) printed at the start of this: “Recognition is a hugely underused and badly misused HR and management tools.
That has certainly been the predominant model for thirty years - taught by most (but not all) business schools, management development programs and propounded by best-selling managementbooks. Here I am focusing on accessing the knowledge of the whole organization. That’s stupid.’”.
Two years ago I participated in a meeting to develop a knowledgemanagement strategy for Ecopetrol, the state oil company of Columbia, South America. I want to describe it because it has stayed with me as a good example of an organization making use of its collective knowledge. There were several rounds of.
In my studies of virtual teams, one of the managers I interviewed, Kim Glover, the Global Manager of KnowledgeManagementat TechnipFMC, exemplified worker autonomy, as this quote from one of her team members illustrates. They are a part of the growing gig economy that is not tied to location or organization.
Managers can feel equally in the dark, unaware that a team member might need information for a report, is being overwhelmed with requests, or that a project is falling behind schedule. . TechnipFMC’s KnowledgeManagement team of 12 members, is remote. Program managers hold a weekly 1:1 with each person reporting to them.
Which managers in line for succession have the greatest diversity of connections across the organization’s divisions—and which work best with staff across hierarchical boundaries? Which people in the organization are the most sought-out for critical expertise and are they at risk of being overloaded? Across geographies?
Studies of knowledge commercialization (happens to be the title of a book I wrote!) The pity to me is that many people who write and practice at the city-region macro-economic level demonstrate little real understanding of the application of knowledgemanagement as used in corporate settings.
Probe a little to understand any concerns — even if someone is leaving to take on a great opportunity at another firm, there may still be some dissatisfaction lurking in the wings that’s leading other people on the team to cast a wandering eye at other jobs. And it deals with all the day-to-day issues employees face at work.
Cornerstone LMS price starts at $1,000 per license. EdCast is artificial intelligence (AI)-driven Learning Experience Platform (LXP) and Knowledge Cloud for unified discovery, knowledgemanagement, and personalized learning. Book for a Free Trial. Subscription. Free Trial. Enterprise. Review/ratings.
Companies will start using behavioral big data to provide digital nudges to help employees self-actualize and find purpose at work. As a part of our interview series called “How Employers and Employees are Reworking Work Together,” we had the pleasure to interview Ashok Krish, global head of the Digital Workspace at Tata Consultancy Services.
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