All Turnover Isn’t Equal… And “Devastating Turnover” Produces The Most Damage (Prioritizing devastating turnover)
Dr. John Sullivan
DECEMBER 3, 2023
The silliest practice in retention is counting all quits equally in your turnover calculations. So the purpose of this article is to “open your mind” about the problem of measuring only aggregate “total turnover. Which I call “devastating turnover.”An
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