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How to Retain Call Center Employees & Reduce Turnover

Empuls

The hum of a call center – a synchronized symphony of ringing phones, typing keyboards, and countless voices connecting with clients from around the globe. However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate.

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Between Man and Machine: How People Analytics Powers Workplace Transformation

Aberdeen HCM Essentials

As advances in artificial intelligence, software robotics, machine learning, and innovative technology platforms enable businesses to redefine processes, organizations have significant opportunity for performance and efficiency improvements. Originally, its primary purpose was to measure productivity. Poor employee engagement.

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What are AI interviews?

Hubert

When talking about AI interviews it could be referring to any one of these three: Video interviews that are analyzed using AI technology (AI assessments) AI-driven interviews. Why is there such a massive AI boom in the recruiting sector? The Ultimate Guide To AI Recruiting. Related Blog Post.

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Recruiting Coordinator Job Description and Salary

Analytics in HR

A Recruiting Coordinator supports the recruitment and talent acquisition efforts. Their job is to ensure the smooth and efficient coordination of various recruiting activities so that the entire recruitment team can effectively source, screen, and hire qualified candidates.

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HR Process Automation: Current State and a Glance into the Future

Analytics in HR

Recently, Gartner has stated that the next 10 years will be an age of hyper-automation : “Hyperautomation deals with the application of advanced technologies, including artificial intelligence (AI) and machine learning (ML), to increasingly automate processes and augment humans. Image source (also for a bigger view of the image).

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Oracle CEO Mark Hurd Says 60 Percent of Future Tech Jobs Haven’t Been Invented Yet

Oracle HCM - Modern HR in the Cloud

In the age of the internet, recruitment tactics have expanded. Not only do companies post open positions on various online outlets, many of these organizations now rely on technologies such as artificial intelligence (AI) to bolster their recruiting and human capital management efforts. You Might Also Like.

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HireVue: Expanding Horizons and Embracing AI

Brandon Hall

After completing 8 million video interviews across 180 countries and launching their AI-powered video assessment solution, you might think HireVue would simply focus on building the business for those solutions. Plus, they have a library of coding challenges for software developers.