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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention. The cost of recruiting, hiring, and training new agents.

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Why Hospitality Workers Walk Away: Addressing the Root Causes of Turnover

Payactiv

Current Employee Turnover Rates in the Hospitality Industry New research recently found that 41% of frontline workers have changed jobs in the past year—this statistic rises to more than half for hospitality workers in bars, restaurants, and hotels. across all industries. across all industries.

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Florida lawmakers ban local efforts to regulate employee heat exposure

HR Brew

The measure was part of a larger preemptive law stopping local governments from establishing minimum wages above the state’s $12-an-hour rate, as well as barring any specific employee benefits or conditions beyond what state or federal laws allow as a requirement for doing business with any municipality in Florida.

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Tailoring a Total Rewards Strategy for Small Business Success

Extensis

Here’s how to design an impactful total rewards plan, and how a PEO can help time-strapped SMBs reap the benefits of a well-appointed program. Today’s employees want more than just a fair paycheck—they also seek comprehensive benefits, well-being programs, and learning and development opportunities.

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11 Best Employer of Record (EOR) in the United Kingdom 2024

HR Stacks Blog

This arrangement allows companies to hire employees in different locations, including international markets, without establishing a local entity or dealing with complex local employment laws directly. This includes managing employee contracts, payroll, benefits, and compliance with local labor laws.

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Employee Benefits That Matter: How Small Businesses Win Big With Their Teams

Vantage Circle

But there’s one area where you can make a huge impact—your employee benefits package. Offering a robust employee benefits package isn’t just a luxury; it’s a transformative strategy. The businesses that thrive understand that employee well-being is directly tied to business performance.

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Wage Transparency Act Passes in District of Columbia

Trusaic

Bill 25-194 , or the Wage Transparency Omnibus Amendment Act of 2023 will require employers to include salary information in job listings. DC’s Wage Transparency Act aims to address one of the worst pay gaps for women of color in the US. Subject to approval by the Mayor and Congress, the bill will take effect on June 30, 2024.