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7 Ways to Keep Call Center Employees Engaged

Achievers

A disengaged workforce can cripple your contact center’s ability to provide quality customer service and will ultimately raise recruiting and staffing costs which will impact your bottom line. Focus on Long-Term Hires. Employees who churn after 90 days or less from their hire date are a common problem in the contact center industry.

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The 71+ Biggest HR Tech Conferences to Attend in 2019

Digital HR Tech

d&i Leaders is a global community of senior diversity, inclusion and people focused professionals, looking to collaborate, network and accelerate their workplace inclusion strategy. January 30 – February 1 | San Francisco | Social Recruiting Strategies Conference. Register her e. Register here. Register here.

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7 Ways to Keep Call Center Employees Engaged

Achievers

A disengaged workforce can cripple your contact center’s ability to provide quality customer service and will ultimately raise recruiting and staffing costs which will impact your bottom line. Focus on Long-Term Hires. Employees who churn after 90 days or less from their hire date are a common problem in the contact center industry.

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How to be a Good Internal Consultant

Workplace Psychology

project management, quality management, human resources, information technology, training & development, finance, supply chain management, process improvement, etc.). 57) – An effective change leader creates alignment by ensuring the structure, systems, people, and processes are aligned in support of organizational goals.

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Discover 4 Use Cases for Applying AI to Your Recruiting Processes

Recruitment AI technology uncovers the most qualified candidates. This technology automates recruiting routines and facilitates natural conversations, resulting in higher productivity and a better candidate experience. Download the eBook to learn more!

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The Work Opportunity Tax Credit (WOTC) Can Save Your Business Money

HR Bartender

It’s a Federal tax credit available to employers for hiring individuals from certain target groups. The Work Opportunity Tax Credit (WOTC) provides income tax incentives to businesses that hire workers that have significant barriers to employment, as outlined by the Department of Labor. It was recently re-enacted retroactively.

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Five HR Trends that Will Define 2019

Reflektive

Consider that only 24% and 32% of companies in 2015 and 2016, respectively, felt ready or somewhat ready for analytics. . Analytics and AI have the ability to touch every aspect of HR, from recruiting to performance management to employee engagement. Intelligent Recruiting Technology. Creative Employer Branding.

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