What elements of an improvement are transferable, and what adaptations are needed?
Conversation Matters
JULY 7, 2016
Because this adaptation activity is collective sensemaking, it is most effective when engaged in by a collective, that is, several members of the receiver’s team are present to engage in conversation with several members of the originator’s team, providing the needed diversity of perspectives. 13, Number 6S, 2013.
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