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Back to Basics

Knowledge Musings

What use is a blog that has only two postings - both dated 2004? It's still a major resource for many KM practitioners and students around the world and has had several new items of content added over the last year - see What's New. For posterity, the next two postings will be my first two blogs from 2004.

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What is an intranet? The definitive explanation

ThoughtFarmer

It’s a website, communications channel, knowledge management tool, culture tool, and collaboration platform. It helps people work better by combining the best features of wikis, blogs, document and content management systems. was popularized in 2004, it represented a huge shift in the way digital information was managed.

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Part II “We Know More Than We Can Say: How to Use Tacit Knowledge

Conversation Matters

Rob Cross and Lee Sproull conducted a study in 2004 that looked at the benefits that accrued to people who had a conversation with a colleague about a relatively ambiguous issue each was facing. These seekers were project managers in a large consulting firm. Finally the viewer sees “the rest of the story” of the original video.

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4 Great Ways to Conduct Peer Assists: Transferring Knowledge Effectively

Conversation Matters

Sales Force. In 2004 Mars Inc., The team was made up of the Chief of Party, four Quality Improvement Advisors and the Knowledge Management advisor. Dr. Humphrey Megere, Chief of Party in Uganda, said, “We realized that we have resources in Tanzania that we can tap into.