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HR KPI examples HR KPIs vs metrics Characteristics of good HR KPIs Leading vs. lagging KPIs HR KPIs case study HR KPI template HR KPI best practices FAQ What are HR KPIs? Human Resources key performance indicators (HR KPIs) are strategic HR metrics used to assess how effectively HR supports the organization’s overall goals.
KPIs are strategic metrics. Only metrics that have a direct link with the organizational strategy can be called KPIs. Human Resources key performance indicators (HR KPIs) are metrics that are used to see how HR is contributing to the rest of the organization. A few examples of what HR KPIs are NOT.
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Trent Cotton joined the HR industry in 2004 after working as a sales leader within the financial services industry for eight years. If we look at industry giants like AT&T, Amazon, and Walmart, we can see they’re thriving because they’ve recognized the threat that the technology revolution has created for the talent landscape.
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This interview has been edited and condensed for clarity. I’ve been here since 2004. We make sure department managers are held accountable in the performance management system for employee development and growth, and promotability. It’s built into our performance management tools. Recruitment is always a big challenge.
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