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Assessing Values in Online Technology. Here’s where we are in the series: Assessing Values in Online Technology – Part 1. Assessing Values in Online Technology – Part 2. Assessing Values in Online Technology – Part 3. Assessing Values in Online Technology – Part 4. Interviews.
Rob Cross and Lee Sproull conducted a study in 2004 that looked at the benefits that accrued to people who had a conversation with a colleague about a relatively ambiguous issue each was facing. These seekers were project managers in a large consulting firm. The vendor said, ''This will take you 10 months''.
Start by conducting an exit interview with the person departing to find out what factors led to their decision. If you picked up concerns from the exit interview, weave them into the discussions to find out if those concerns are widespread. Perhaps the most important thing you can do when someone leaves is to listen — carefully.
The day of the match the Observation team, in pairs, would observe and conduct interviews according to the plan. Sales Force. In 2004 Mars Inc., The team was made up of the Chief of Party, four Quality Improvement Advisors and the KnowledgeManagement advisor.
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