Part II “We Know More Than We Can Say: How to Use Tacit Knowledge
Conversation Matters
OCTOBER 5, 2013
They had access to first-rate company repositories of best practices, case examples, reusable work products, methodologies and tools, discussion forums and expertise databases. In spite of such tools, overwhelmingly they preferred to take the issue they were wrestling with to a colleague. An individual with a question or problem .
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