2015
ej4 HR
The Missing Executive Skill Set That’s Hurting American Business
ej4 HR
OCTOBER 19, 2015
For the past few years, just about every senior executive has had the words “skills gap” on their lips. In fact, a report released last year by Adecco Staffing US found a whopping 92% of executives felt that there was a skills gap in their worker pool. And so thousands of jobs go unfilled every [.]. The post The Missing Executive Skill Set That’s Hurting American Business appeared first on. Leadership Training Management Training Training & Development Executive training executives soft skills training
Why Do Faces Work Better Than PowerPoint?
ej4 HR
DECEMBER 7, 2015
We’ve all been on the receiving end of a boring Powerpoint presentation. And we’ve probably created our own share of them, too. This despite the fact that we know how dull they can be. In fact, we reported on one study that found the PowerPoint delivery system so dreaded that 24% of respondents said they [.]. The post Why Do Faces Work Better Than PowerPoint? appeared first on.
Communicating with and Keeping Millennials: A Boomer’s Guide
ej4 HR
JULY 17, 2015
Here's a guide to help you connect with the millennials in your office. . The post Communicating with and Keeping Millennials: A Boomer’s Guide appeared first on. Performance Improvement Training & Development
Is Your Communication Style at Work Effective?
ej4 HR
OCTOBER 12, 2015
If you have worked with people for any amount of time, you’ve probably figured out by now that every person practically speaks their own language. You can look directly into the eye of two employees and ask them to handle the exact same task and one will get straight to work while the other will [.]. The post Is Your Communication Style at Work Effective? appeared first on. Communication at Work Communication Skills Training eLearning Workplace Communication communication at work communication styles at the office employee communication styles
Skill based learning – How it drives an organization’s performance
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Training and learning organizations today play an active role in contributing to the bottom line of any organization by aligning their objectives to the immediate business objectives. This provides a solid ground for cost justification and encourages businesses to place training groups right where they should be, at the heart of a growing, thriving, learning culture.
Dealing with Upset Customers: The Advanced Guide
ej4 HR
AUGUST 19, 2015
In business, you can’t please everyone. Though everyone has to deal with a disgruntled customer at one point or another, that encounter doesn’t have to ruin your day— or theirs. Unfortunately, a lot of the customer service advice out there is pretty trite: stay calm, listen, solve the problem, the customer is always right. That’s [.]. The post Dealing with Upset Customers: The Advanced Guide appeared first on. Customer Feedback Customer Service eLearning Training & Development
How Corporate Training Affects Employee Development
ej4 HR
MARCH 9, 2015
Avoid wasting the talents of your staff by offering opportunities for growth. You can start by creating effective training programs. The post How Corporate Training Affects Employee Development appeared first on. eLearning Performance Improvement Training & Development
5 Ways a Strong Learning Culture Provides ROI
ej4 HR
NOVEMBER 20, 2015
For many companies, investing in training and training resources tends toward two extremes. On one extreme, companies lean towards mediocrity: just enough training to say it got done, with as little money spent as possible. On the other, companies will “chase the shiny,” grabbing every new technology and teaching method that comes down the pike. [.]. The post 5 Ways a Strong Learning Culture Provides ROI appeared first on. eLearning Training & Development Uncategorized corporate learning ROI ROI of corporate training ROI of learning culture the right learning culture
We’ve Updated Our Objections Series!
ej4 HR
MARCH 11, 2015
We’ve updated our popular Objections series for sales professionals! It’s still the same short, powerful message that teaches or refreshes you on how to identify and handle objections from customers, and turn every “no” into a “yes.” Preview the new look below. Sign up for a free trial today to see the [.]. The post We’ve Updated Our Objections Series! appeared first on. ej4 eLearning eLearning Courses Sales Training Selling Skills Training & Development
Leaving performance reviews behind: Where to start [Guide]
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Is your company ready to move beyond the annual performance review? Where do you start? What are the keys to success? In this guide, you’ll gain an understanding of: the forces driving change, three foundations of success and take a deep dive into the skills gap many managers have that will sink your efforts before they start and how to address them.
10 Benefits of a True Learning Culture
ej4 HR
OCTOBER 23, 2015
Changing the “culture” of any organization is a real challenge. It’s all too easy to focus instead on day-to-day tactical issues (How do we make this meeting shorter? What’s a better email program? How can we take steps out of our workflow?) But, as they say, most things that are hard to do are, in [.]. The post 10 Benefits of a True Learning Culture appeared first on. eLearning Learning Strategy Training & Development Training & Education Training and Development true company learning culture
Check out our New and Updated Supervision Content
ej4 HR
AUGUST 4, 2015
We’re happy to announce the release of our new and updated Supervision content! We’ve updated important managerial lessons such as transitioning from co-worker to boss, becoming a successful delegator, or learning to analyze employee performance, while at the same time, introducing new courses on how to create a workplan and how to become better [.]. The post Check out our New and Updated Supervision Content appeared first on. ej4 eLearning Management Training management training courses new manager training courses supervision courses supervisor training content
Getting Training to Stick with Bite-Sized Learning
ej4 HR
NOVEMBER 16, 2015
Let’s be honest: most training does not transfer well into the “real world.” You can sit someone down and expose them to a rigorous 48-hour training session, and even if they ace the material, precious little might come of it. The problem is exactly that traditional format where information is blasted at the learner [.]. The post Getting Training to Stick with Bite-Sized Learning appeared first on. eLearning eLearning Courses Off-the-shelf eLearning Training & Development bite sized learning courses bite sized training videos success with bite-sized learning
Why Incentives Are Not Enough to Inspire (and Retain) Your Talent
ej4 HR
JULY 24, 2015
What do inner-city public schools tell us about best practices for corporations to inspire and retain their talent? And what do they say about the role that business skills training can play? As it turns out: a whole lot. Before we explain that connection, consider this: a recent study by Right Management found that a [.]. The post Why Incentives Are Not Enough to Inspire (and Retain) Your Talent appeared first on. eLearning Training & Development Employee incentives how to retain employees Inspiring your staff ways to retain top talent
Innovation Buster: How Losing Your Best Employees is Killing Innovation
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Employees at the front lines often have better ideas for innovation than others within the business, but when they walk out the door, they take those ideas with them. Want to innovate better and faster than the competition? You need to hold onto your best employees and the ideas they have. In this session we will explore how various pieces of the talent life cycle are related to retention and examine more than 20 strategies and ideas for improving retention outcomes for your business.
Communicating Company Goals in 2015
ej4 HR
JANUARY 12, 2015
Did you know only 42% of employees really know what their company’s trying to achieve? That’s a depressing statistic for many reasons but the impact to your business is significant because your company can’t reach its full potential if employees don’t fully understand the company’s objectives, and how they can contribute to the success. Start Your Free Trial Now.
Is Logic a Roadblock to Creativity at Work?
ej4 HR
OCTOBER 29, 2015
You know that people grow business. And the people bringing you the most long-term success are those that are creative. Creative employees spearhead innovation and find new ways to overcome obstacles. So it’s important to create an atmosphere where that magical, elusive substance called “creativity” can flow. But therein lies the problem. Part of what [.]. appeared first on.
5 Traps that New Middle Managers Fall Into
ej4 HR
AUGUST 3, 2015
You just promoted one of your most promising employees to manager. Along with other new middle managers, she will also be leading a small team of three junior employees. While she has taken the lead on several projects, this will be the first time she’s “the boss.” The question isn’t “Can she do the job.” [.]. The post 5 Traps that New Middle Managers Fall Into appeared first on. eLearning Management Training Training & Education
How Should You Present Statistics So People “Get” Them?
ej4 HR
DECEMBER 29, 2015
In business, few things carry more weight than a well-researched statistic. And few things are just as easily misunderstood. Why are stats so perplexing? Put simply, our brains are not wired to readily understand abstract percentages and large numbers. They are much better at comprehending smaller groupings and relationships. To get a fact across, it [.]. The post How Should You Present Statistics So People “Get” Them? appeared first on. eLearning Content Training & Development presenting data in training courses presenting stats in training
2016 Training Program Best Practices
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Can you hear the collective groan when you launch that new compliance course? Do you get complaints both public and private from trainees about the uselessness of the training courses you've launched? Is there anything that can be done about it?
Does Workplace Diversity Really Benefit Organizations?
ej4 HR
SEPTEMBER 23, 2015
Managing diversity and inclusiveness has typically been a human resources function—though that tendency is beginning to change in many organizations. What is still up in the air, however, is the “why?” of organizational diversity. For many recruiters and HR staff, organizational diversity means avoiding discriminatory practices (especially in hiring, recruiting, and promoting), posting relevant employment [.]. The post Does Workplace Diversity Really Benefit Organizations? appeared first on.
Active Listening: How to Do It & Why You Should Practice It
ej4 HR
NOVEMBER 24, 2015
We all want to be heard. And when coworkers say they want to be heard, it means they want their teams, their company, and their leaders to listen to them. An important part of leadership development, then, is improving one’s listening skills. Skills like active listening. Active listening is simply a method for listening to [.]. The post Active Listening: How to Do It & Why You Should Practice It appeared first on. Communication at Work Communication Skills Training eLearning Active Listening training Developing Listening skills at work Improving Communication at work
See How GreatCall Uses ej4 to Great Success in Training
ej4 HR
AUGUST 13, 2015
We’re happy to share our latest customer success story from GreatCall! They came to us looking for a better alternative to training that would increase employee engagement and allow employees to develop new skills in a short amount of time. With over 900+ employees all across the globe, our content fit their needs perfectly – [.]. The post See How GreatCall Uses ej4 to Great Success in Training appeared first on. ej4 eLearning Employee Training News Training & Development
5 Ways Teaching a Skill is Like Marketing a Product
ej4 HR
DECEMBER 29, 2015
Cards on the table: We’ve been talking to some marketing professionals recently. Besides being interesting people, they taught us a few things…like teaching a skill is, in a lot of ways, like marketing a product. For example: Don’t just provide information. In marketing, you do have a “core message” to get across. Of course. But [.]. The post 5 Ways Teaching a Skill is Like Marketing a Product appeared first on. eLearning Training & Development Uncategorized teaching a skill and marketing training is like marketing
Ditching the formal performance review? Kineo shares 3 Elements for Success
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Is your organization thinking about moving towards a performance development culture? What are the elements to succeeding and keeping managers and employees engaged? Download “A Road Map for Change” to find out and gain insight into making the transition as smooth as possible on your journey into this brave new world.
7 Characteristics of Winning Team Dynamics
ej4 HR
NOVEMBER 10, 2015
Have you ever wondered why some teams seem to go straight to the top, while others just struggle or sink to the bottom? It all has to do with team dynamics. Team dynamics are the behavioral relationships between members of any given team. How a team interacts, communicates, and works together has a dramatic [.]. The post 7 Characteristics of Winning Team Dynamics appeared first on. Team Building Training & Development building better collaboration at work building winning teams at work teamwork at work
Handling Customer Complaints on Social Media
ej4 HR
JUNE 25, 2015
A 2013 PwC study shows that most companies aren’t receptive to the social media feedback they are receiving - 57% of companies don’t use social media for crisis management. Why aren’t companies more responsive to this type of feedback? Not knowing how to resolve customer complaints is one thing, but ignoring a complaint or fumbling [.].
HR from the Outside In: Learnings from Dave Ulrich, Father of Modern HR
Visier
NOVEMBER 19, 2015
Earlier this month we were fortunate to host an interactive HR Leadership workshop for Visier customers, led by father of modern HR and leading business consultant Dave Ulrich. In this workshop, Ulrich focused on the top questions of the group, the first of which was focused on, “What is blocking HR’s progress?” Here are some key takeaways. They understand the general business conditions (e.g.,
The (New) Definition of Employee Engagement
Grovo HR
NOVEMBER 17, 2015
Employee engagement has been one of the most talked-about topics in human capital management for twenty-five years. And yet, despite the attention of professionals from every area of the business world—or maybe because of it—the term itself has never gained a universal definition. There’s no reason it couldn’t, though. What it’s not. Engaged employees are more motivated than disengaged employees.
HR's Critical Role in Creating Productive and Meaningful Workplaces
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Today’s workplace is characterized by chaotic forces—low employee engagement and productivity levels, and declining employee well being. HR Leaders have a critical role in defining the vision and strategy to transform and create a more productive and happy workplace.
7 Things We Learned From Deloitte’s “Meet the Modern Learner”
Grovo HR
OCTOBER 15, 2015
Bersin by Deloitte’s infographic “ Meet the Modern Learner ” is a snapshot of the challenges facing learning professionals today. For those of us who seek to create high-quality training for 21st century brains, “Modern Learner” is more incisive a presentation of the way modern workers learn than most lengthy research reports. Learning needs to be micro. Mobile learning is essential.
5 Best Questions for Screening Candidates
ClearCompany HRM
SEPTEMBER 28, 2015
Screening candidates will never go out of style, but doing it via the phone or in-person… will. With video interviewing, a series of predetermined questions can be asked of each applicant to help make better decisions of who to invite to the next round. If you’ve already adopted video interviewing into your candidate screening process, congrats!
The New Recruiting Metric: First Year Retention
UpstartHR
AUGUST 24, 2015
As HR is increasing its presence as a strategic part of the business, key performance indicators, or KPIs, are becoming a key part of the language for discussing how it is actually performing. Recruiting, in some ways, is actually easier to measure because it is very similar to sales: you either have results or you don’t. So I decided to try something. gathered information. Are they working?
HR Can be Dangerous with the Right Technology!
PeopleStrategy
SEPTEMBER 16, 2015
HR is under a lot of pressure these days. That is a lot, especially when your job requirements also include making sure day-to-day employee management tasks (i.e. onboarding, payroll, benefits administration, time and attendance, performance) are completed accurately and on time. Ditch the bad rap and arm yourself with technology to make you dangerous. That’s because she loves her HR solution.
Learner motivation explained! Learn how to use an LMS to motivate your learners to upskill
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Training and development professionals often bemoan the lack of apparent initiative in their trainees. Learning professionals spend huge sums of money creating or acquiring skill aligned libraries of learning content, only to watch almost helplessly as learners refuse to engage with any training available that isn’t mandatory.
5 Candidate Screening Questions You Should Always Ask
ClearCompany HRM
OCTOBER 22, 2015
We know you’ve seen them, the 10,000 articles out there about candidate screening questions. The “how to’s” the “dos and don’ts” and, of course, the “best practices” articles that flood the internet. It can almost convince you to believe that interviewing a new applicant is simple, or at least easy to follow given this “quick recipe to interviewing success.”. Screening Candidates Video Interview
Why Candidate Experience is Least Important for Many
UpstartHR
NOVEMBER 23, 2015
One of the most common terms around recruiting these days is candidate experience. If you’re late to the game, it’s basically a look at how candidates are treated as they enter your recruiting funnel all the way to getting an offer, if they move that far. Think about it. In addition, you’d probably be unsure just how to make that a reality. And to actively court them. The pay-off?
Data integrity and security: What you absolutely cannot overlook as you evaluate employee engagement solutions
Kanjoya
NOVEMBER 9, 2015
Few things could be worse for a company that is aspiring to build the best employee experience than a breach of employee data. Not only would it cause employee anxiety, anger, and frustration, it would also jeopardize employee trust. Moreover, the company would likely incur the hard and soft costs of legal fees, compensatory damages, and lost employee productivity. If so, how frequently? 3.
Employee Engagement: Pay Attention to These
All Things Workplace
JUNE 22, 2015
The notion of Employee Engagement has been with us for a while now. noticed in a meeting last week that everyone was passionate when we started discussing "engagement". But the longer we talked, the less I was convinced that we were talking about the same thing. In fact, we all had a personal, sensible, gut level idea of what it meant. Predictable, actually. How Do You Define Employee Engagement?
The Performance Management Storm: Four Macro-Trends Driving the Change
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Needed: A shift from traditional performance management systems (organized as an annual review process) to newer performance development systems (organized around real-time dynamics). Download part one in a series to gain insight into why this shift must happen and why it needs to happening now





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