When finance managers begin to plan process improvements, it is important to start out with a focus on getting to the right diagnosis. Many companies have embarked on financial transformations, yet less than half have been successful at making changes affordable and sustainable. Gabe Zubizarreta of Silicon Valley Accountants spoke in APQC's February 2016 webinar on sustainable financial transformations, focusing on: read more. Finance and Accounting Articles and White Papers 8.0 Manage Financial Resources Print

Nearly three-quarters (72%) of chief HR officers (CHROs) say they are not satisfied with the level of insight they extract from their company data, according to a new survey by Consero Group, an international leader in creating high-level, invitation-only events for senior executives. The results were reported as part of Consero Group’s 2015 Chief HR Officer Survey. In addition, only 34% of CHROs reported that their current HR Information Systems (HRIS) meet the needs of their HR operations. Read more. Strategic HR Consero Group HR Paul Mandell survey

Overcoming performance gaps in Accounts Payable (AP) is no easy task. Those that think strategically on how to overcome AP performance gaps have the best results. Innovative organizations have managed to not only implement new technology to streamline processes, but they have created a corporate culture that recognizes the strategic importance of AP to the bottom line. read more. Finance and Accounting Accounts Payable Presentations 8.0 Manage Financial Resources 8.6 Process accounts payable and expense reimbursements Print

Knowing that Millennials and parents are under increasing pressure, EY, a company that provides professional services, conducted a survey to understand what employees seek in a job—why they quit, why they stay, and how this differs by generation. The study consisted of approximately 9700 adults aged 18 through 67—who are full time employees—across a variety of companies in the US, UK, India, Japan, China, Germany, Mexico, and Brazil. Read more. Uncategorized Brazil China Japan Mexico

In November 2015, APQC conducted a survey on the shift to a product development approach focused on design-to-cost. This free synopsis includes key survey findings related to the use of design-to-cost, how organizations track costs, and the tools organizations use in the process. read more. New Product Development Product Development Product Design Benchmarks and Metrics 2.0 Develop and Manage Products and Services 2.1.1 Evaluate performance of existing products/services against market opportunities 2.1.5.3 Identify and refine performance indicators 2.2 Develop products and services Print

Insights from co-CEO Raj Narayanaswamy on working at Replicon and why slow and steady wins the race. Blog tags: Corporate

This is a summary of a February 2016 Knowledge Management podcast. APQC research specialist Ken Hayman spoke with research services KM program manager Lauren Trees about some KM basics for the uninitiated, including: read more. KM Assessments Knowledge and Information Management KM Strategy KM Business Case KM Implementation Presentations 12.5.1 Develop KM strategy 12.5.2 Assess KM capabilities 12.5.2.5 Develop new KM approaches Print

Remember last week’s about the guy who was hassling women at church events for young professionals (a demographic he didn’t even belong to), among other obnoxious behavior? Here’s the update from the letter-writer charged with dealing with the situation. talked to my pastor today, and we went through all of it. even quoted him the whole Missing Stair Theory! The pastor revealed that a few members who I thought were in their 20s and 30s are actually in their 40s and just look really young. But these people are well behaved and accepted amongst the younger people. Hurray!

In this February 2016 Knowledge Management podcast, APQC research specialist Ken Hayman spoke with research services KM program manager Lauren Trees about some KM basics for the uninitiated, including: read more. KM Assessments Knowledge and Information Management KM Strategy KM Business Case Presentations 12.5.1 Develop KM strategy 12.5.2 Assess KM capabilities 12.5.2.5 Develop new KM approaches Video

If you received a call after your job interview inviting you to come back in for a second interview, congratulations! In most cases, an invitation for a second interview means that the employer is seriously considering you for the position. That’s good news. However, if you’re like most job seekers, you might be uncertain about what to expect. Will different topics be covered? Will you meet with different people than in the first interview? Should you prepare differently? At U.S. News & World Report today, I talk about what to expect from a second interview and how to prepare for it.

As supply chain organizations prepare for impending retirements, there is a growing interest in looking at new ways to attract talent to the supply chain profession. APQC recently spoke with Christopher Berry, a supply chain professional working as a transportation coordinator, about Millennials in the supply chain. Employee Training & Development Supply Chain Management Supply Chain Planning Coaching and Mentoring Articles and White Papers 4.0 Deliver Products and Services 4.1 Plan for and align supply chain resources Print

Happy Employee Appreciation Week! At Achievers, this is one of our favorite times of year. While we believe strongly in appreciating our employees all year long, there is something special about a week when companies across North America realize that it’s time to do something extra special. For those of you who aren’t using the Achievers platform, we wanted to give you an easy way to send recognition cards to your hard-working colleagues. So what are you waiting for? Start recognizing! The post Send recognitions for Employee Appreciation Week! Employee Engagement

Don’t pass judgment on your organization’s employee turnover rate until you’ve looked at your industry benchmark. The median turnover rate for organizations participating in APQC’s Open Standards Benchmarking® in human capital management is 16 percent. But across industries, median turnover rate varies from roughly 12 percent in aerospace to 18 percent in telecom. In this article, learn what factors you should consider when benchmarking turnover rates against other organizations and industries. Human Capital Management Turnover Benchmarks and Metrics 6.0 Develop and Manage Human Capital 6.4