article thumbnail

Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention. Why Do Call Centers Have High Turnover Rates?

article thumbnail

What is Headcount Reporting? A Complete Guide for Employers

HR Lineup

Headcount reporting is a critical aspect of workforce management that helps organizations maintain a clear understanding of their staffing levels and resource allocation. This article serves as a complete guide to headcount reporting, covering its definition, importance, and best practices. What is Headcount Reporting?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Hospitality Workers Walk Away: Addressing the Root Causes of Turnover

Payactiv

This challenge, highlighted in a recent report by the American Hotel & Lodging Association (AHLA), impacts facilities and establishments of all sizes and locations. In this article, we’ll deep dive into hospitality industry turnover and explore potential solutions to help employers navigate this challenging environment.

article thumbnail

HR staffing: Is there a sweet spot to prevent turnover?

HRExecutive

By layering real-time payroll activity with continuing sentiment surveys, the institute provides HR professionals with timely, reliable and meaningful information through our Data Lab blog, our flagship Today at Work quarterly report and other publications. The post HR staffing: Is there a sweet spot to prevent turnover?

article thumbnail

New Report from 3,500+ Employers Confirms Retention is a Top HR Priority in 2024

The first report from Gallagher’s 2024 US Workforce Trends Report Series, includes data from 3,500+ employers who participated in the 2024 US Benefits Strategy & Benchmarking Survey. The report provides benchmarks for benefits, HR and people strategies to help organizations thrive.

article thumbnail

From Fleeting to Forever: Combating Quick Service Restaurant Turnover Rate

Payactiv

However, the industry is renowned for its extremely high turnover rate. As of May 2024, the average employee turnover rate in the restaurant industry was 5.5%, compared to 3.4% Calculating Your Restaurant’s Turnover Rate Before planning how to reduce your QSR’s turnover rate, you need to understand your current levels.

article thumbnail

12 Types of HR Reports For Better Business Decisions [+ Free HR Board Report Template]

Analytics in HR

To make informed, strategic decisions, HR managers must be adept at understanding and interpreting different types of HR reports. These can range from HR board reports to performance evaluation and training and development reports. Contents What is an HR report? Here are four common types of general HR reports: 1.

Report 65
article thumbnail

Living Your Brand Promise in Your Employee Experience

Speaker: Kathy Steele, CEO, Red Caffeine

According to a 2018 Retention report released by Work Institute, an estimated one in four employees voluntarily left jobs in 2018, but 75% of that turnover could be prevented by employers. Tips on creating an employer brand that is fair, transparent, consistent with your business values and a part of your retention strategy.