Thought(ful) Leadership

JANUARY 7, 2015

By Kristen Monsey For 2015, we are making a new resolution for all of our HR friends out there, and taken little by little, it''s pretty simple: Learn the Metrics Behind Your Goals. This metric refers to the amount of time it takes to bring a new hire on board from the moment that you first publicize the open position. Today, we will focus on the very first one: Time to Start.

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Metrics Screening Strategy Recruitment 23

Dice

MAY 24, 2016

Although measuring rising followers and engagement scores is a first step when getting into social recruiting, a recent survey by Gallup found that these soft metrics can prove misleading. Here are six metrics that will allow you to track, manage and understand the cause-and-effect relationship between investments in social recruiting and performance. Sources of Influence.

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Metrics ADP Recruitment Talent Acquisition 34

Kanjoya

MARCH 24, 2016

Modern employee surveys have come a long way from the dreaded multiple choice questionnaires of the past. Today, these sleek digital surveys feature inviting user interfaces, which help boost employee participation. But the true beauty of the modern survey is not just what meets the eye. Intelligently branch survey questions. Blog Uncategorized employee surveys

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Survey Benchmarking Metrics Data 80

Kanjoya

JULY 1, 2015

With evidence of how investments in the employee experience impact business outcomes, metrics, or ROI, you and your leadership team will be able to prioritize and optimize these investments relative to other company investments. Focus on What Leaders Care About: Business Metrics and Outcomes. The upshot? Poor decisions and sub-optimal results. Others are more skeptical. Conclusions.

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Metrics Onboarding Training How To 93

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like the annual engagement survey and exit. outcomes like productivity, customer satisfaction, safety, sales performance, and profitability. engagement survey. engagement surveys. Results of the annual survey represent a. Results of the annual survey also typically. post-survey momentum to act and limiting the. at the time of the survey. 3.

Retention and Turnover

Kanjoya

JUNE 9, 2015

If you’ve ever designed a survey, you know how difficult it is. After defining the objectives of the survey, you must attempt to construct unbiased, unambiguous questions whose answers provide actionable, pertinent insights and metrics. There is also the consideration of a question’s placement in the survey—will a particular order color the meaning of certain questions?

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Are Your HR Metrics Outdated? Try These Four

Namely

AUGUST 3, 2016

When it comes to getting a full, clear view of a modern workplace and the people in it, standard HR metrics—productivity, costs, and turnover—just don’t cut it anymore. Better metrics make managers react proactively—rather than reactively—to changes in workplace culture and employee engagement. That’s not to say that tracking standard metrics is no longer necessary. More often than not, growing turnover and shrinking productivity suggest a suboptimal work culture and a lack of employee engagement, which indicate a need for change in the workplace. Metric 1.

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Employee Engagement Talent Management Benchmarking Policies 14

Visier

SEPTEMBER 16, 2015

How to Link Workforce Metrics With Business Outcomes, Part Two. The second in a four-part series on linking workforce metrics to business outcomes, this post looks at five key metrics for manager effectiveness that will help your organization motivate talented people. Must-have manager effectiveness metric #2: High performer resignation rate. previous 12 months).

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Retention and Turnover Metrics Groups Compensation 37

Visier

NOVEMBER 30, 2015

Engagement surveys are a mainstay in the arsenal of HR tactics. And for a long time engagement scores have been the go-to metric that HR teams use when they need to demonstrate their impact on business results. The theory is that employees who are more engaged will also be more productive. These are tools that simply monitor isolated metrics. The Missing Piece.

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Survey Analysis Retention and Turnover Metrics 39

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performance metrics. Deep Nishar, former Senior Vice President of Products. Thomas Edison 10 From a practical standpoint, OKRs typically fall into two large buckets: OPERATIONAL These goals have to do with a company’s metrics, such as product. The key results underneath that objective included metrics and. relatively easy. It’s execution. that’s everything.”

Company

30 Experts Reveal the Most Important Service Metrics for Companies to Track

Clickipedia

OCTOBER 15, 2015

There are a variety of metrics you can track, but each organization may have different Key Performance Indicators (KPIs) that provide a true measure of how effective your service delivery processes actually are. Still, some companies may not be measuring service delivery at all – relying on arbitrary measures of customer satisfaction or other ancillary metrics such as the bottom line (which, of course, is important, yet doesn’t serve as a reliable indicator of the effectiveness of the service delivery facet of your business). Staff productivity. Mike Kawula. TheSocialQuant.

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Metrics Retention and Turnover ADP Survey 23

APQC

JANUARY 7, 2016

In November 2015, APQC conducted a survey on the shift to an approach focused on design-to-cost and how organizations are balancing different requirements and elements internally. This survey summary report presents the full results of that survey as well as key findings based on survey responses. New Product Development Product Development Product Design Benchmarks and Metrics 2.0 Develop and Manage Products and Services 2.1.1 Evaluate performance of existing products/services against market opportunities 2.1.5.3

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Kanjoya

MARCH 6, 2015

Before I became a manager, I was always puzzled whenever I would be asked, in employee surveys, if I felt I had a best friend at work. Having a best friend indicates engagement, which in turn, correlates with productivity and other performance metrics. So with that mindset, I became more comfortable with the notion of a “best friend at work” and began to unpack the survey question into the following 3 questions and answered them: What are the elements of a friendship that are important to me in a job? Why would my employer care? Yet they all enrich me.

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Survey Exercises Metrics Compensation 40

HR Daily Advisor

JANUARY 28, 2016

Yesterday’s Advisor covered some of the results of our 2015 Recruiting Survey. Most survey takers (37.0%) say that benefit enrollment occurs at the time of orientation, while 23.6% say that it occurs during the first month of employment and 16.8% say it happens during the first week of employment. Most survey takers (76.3%) do not track cost per hire. Quality of Hire Metrics.

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Onboarding Metrics Survey Certification 14

APQC

APRIL 1, 2015

In early 2015, APQC fielded a survey to determine the trends in supply chain management. This survey summary report presents the results of that survey as well as key findings based on survey responses. Supply Chain Planning Procurement Logistics Manufacturing Supply Chain Management Benchmarks and Metrics 4.0 Deliver Products and Services 4.1 Produce/Manufacture/Deliver product 4.5 Plan for and align supply chain resources 4.2 Procure materials and services 4.3 Manage logistics and warehousing Print

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Wellness Survey Report Trends 8

Cornerstone On Demand

JANUARY 29, 2015

When Bank of America discovered a disparity in its call center productivity, it tried a novel problem-solving approach: outfitting employees with personal sensors. The data Bank of America gleaned from the study led to a surprising insight: The more employees interacted with one another, the better their productivity. Businesses are so data-driven about customers. That feels right.

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Retention and Turnover Productivity Data Analytics 29

SAP Innovation

OCTOBER 19, 2015

The potential productivity impact of every executive having 45 minutes more to work every single day is clearly significant, and considering that 55% say that their organization is either very or extremely complex, why are we then not making the reduction of complexity one or our top of mind issues? Employee Engagement Future of Work Human Resources Employee productivity

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Metrics Productivity Study Company 21

SAP Innovation

NOVEMBER 6, 2015

Managers have started to pay more attention to metrics, which is a great thing. But more often than not, they measure vanity metrics. Vanity metrics are metrics that are easily manipulated and don’t necessarily measure anything that matters. The problem with these metrics is that they don’t mean much. The first step to measuring is to decide which metrics matter.

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Survey Metrics Examples Software 12

HR Daily Advisor

APRIL 4, 2016

The HR Daily Advisor research team conducted the 2016 Talent and Performance Management Survey in January, 2016. We asked participants everything from how they identify high-performing employees to how they reward those employees to what survey participants think about performance appraisals in general. Financial and business metrics. Lack of measurements/metrics for training.

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Bonuses and Incentives Diversity and Equality Time and Attendance Cornerstone OnDemand 9

TalentCulture

JANUARY 15, 2016

Think about it: you spend time and resources looking for the right candidate, hire the person you think will succeed, and lose money until that new hire is performing at 100 percent productivity. Sixty percent of recruiters from Jobvite’s 2014 Social Recruiting Survey cite referrals as the number one way they find the best candidates. percent. The worst part? It’s simple.

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Retention and Turnover Recruitment Screening Metrics 40

SAP Innovation

MARCH 30, 2015

What metrics should you use measure your BI program? Internal customers: Two key strategies are increasing knowledge worker productivity and providing cost effective innovative BI solutions which both contribute to lowering TCO. Related metrics could include end –user satisfaction ratings, number of self service workers and number of BI services available. Other metrics.

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SAP Innovation

AUGUST 5, 2015

In Officevibe, our pulse surveys measure ten different drivers of engagement, happiness being one of them. Here are the 10 metrics that are proven to have the biggest impact on employee engagement: Happiness. Employee wellness (energy levels, sleeping habits) has a direct effect on productivity, so it is important for employers to be monitoring this. Drivers of engagement.

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TalentCulture

APRIL 29, 2016

That’s why it’s time to ditch those well-used annual engagement surveys and redefine how you view and measure employee engagement. When a company gets employee engagement right, you see improvements in productivity, satisfaction, and commitment. Use 2016 as a time to review your regular engagement metrics, listen to employees, and see what a focus on engagement can do for you.

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Four Steps to Compare Your Business Results to Employee Engagement -

Decision-Wise

MAY 31, 2016

Download Employee Engagement Survey Sample. Here is how we (unfortunately) see an employee engagement survey process play out in many organizations: An organization conducts an employee engagement survey. HR team scrambles to find data and metrics to make comparisons. Certainly not the best return on your survey investment. Decide on Metrics. Dangerous.

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HR Daily Advisor

JULY 21, 2015

In yesterday’s Advisor , we shared some of the results of our nationwide survey on HR metrics. 604 individuals participated in the HR Daily Advisor ’s HR Metrics Survey, conducted in April 2015. Turnover is clearly a very important metric for the HR professionals we surveyed—78% of participants measure it. Compensation-Related Metrics. Surveys.

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Retention and Turnover Compensation Training Benchmarking 1

APQC

FEBRUARY 29, 2016

In November 2015, APQC conducted a survey on the shift to a product development approach focused on design-to-cost. This free synopsis includes key survey findings related to the use of design-to-cost, how organizations track costs, and the tools organizations use in the process. New Product Development Product Development Product Design Benchmarks and Metrics 2.0 Develop and Manage Products and Services 2.1.1 Evaluate performance of existing products/services against market opportunities 2.1.5.3 Develop products and services Prin

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Sage HRMS

MAY 12, 2015

Many companies use employee surveys to increase engagement, boost morale and find out what makes their workers tick. However, these metrics and statistics can be misleading and may even have the opposite effect if not administered properly. Do employee surveys work? One way of measuring the success of a survey is response rate. The second, only 76 percent. Method.

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HR Daily Advisor

APRIL 30, 2015

Yesterday’s Advisor examined how emerging HR issues are shaping handbooks, as reflected in a recent survey conducted by XpertHR. The XpertHR Survey of Employee Handbook Practices, conducted in February 2015, which garnered 521 responses from employers representing a variety of sizes, types, and geographical regions, attempted to answer those questions. By Whom Are Handbooks Prepared?

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Kanjoya

JULY 6, 2016

To deliver results in real time, SaaS-based employee survey providers may skimp on analytical rigor. Real-time employee surveys have accelerated the pace of capturing employee feedback. Not all survey questions are predictive of engagement, productivity, and the other metrics that companies care about. Questions to Evaluate Survey Provider Capabilities.

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Analysis Metrics Analytics Survey 62

APQC

FEBRUARY 29, 2016

In early 2016, APQC fielded a survey to determine supply chain priorities, performance, and trends. Supply Chain Analytics Supply Chain Management Supply Chain Planning Procurement Logistics Manufacturing Benchmarks and Metrics 4.0 Deliver Products and Services 4.1 Produce/Manufacture/Deliver product 4.5 As part of this research APQC wanted to understand the priorities and common challenges in big data and analytics. This article summaries the findings including: prevalence of analytics programs in the supply chain area, key focus areas for analytics, and.

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HR Examiner

FEBRUARY 9, 2012

Productivity in a Networked era: Not Your Father’s ROI. In an environment of continuous flow and interaction, there’s a need to consider an emerging metric: return on investment in interaction (ROII). Each of the principles outlined above proposed by Krebs addresses the productivity of network activity. Full Bio. Jay Cross | Founding Member, HRExaminer Editorial Advisory Board.

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Metrics Productivity Analysis Industry 12

HR Daily Advisor

JUNE 11, 2015

In yesterday’s Advisor , we shared the latest data on training and development from our recent survey; today, more results from the study, including detailed responses regarding professional development, popular topics covered in training, and products and services used for training. Products and Services. Training BLR leadership SHRM surveyProfessional Development.

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APQC

FEBRUARY 28, 2016

In early 2016, APQC conducted a survey to determine the trends in supply chain management. This free synopsis includes key survey findings related to supply chain priorities, supply chain budgets, and the use of big data and analytics. For more detailed information on the survey responses, see Supply Chain 2016 Outlook: Survey Summary Report. Supply Chain Management Supply Chain Planning Procurement Logistics Manufacturing Benchmarks and Metrics 4.0 Deliver Products and Services 4.1 Produce/Manufacture/Deliver product 4.5

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APQC

FEBRUARY 28, 2016

In early 2016, APQC fielded a survey to determine the trends in supply chain management. This survey summary report presents the results of that survey as well as key findings related to supply chain priorities and the use of big data and analytics. Supply Chain Management Supply Chain Planning Procurement Logistics Manufacturing Benchmarks and Metrics 4.0 Deliver Products and Services 4.1 Produce/Manufacture/Deliver product 4.5 Plan for and align supply chain resources 4.2 Procure materials and services 4.3 Manage logistics and warehousing Print

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HR Daily Advisor

MAY 25, 2016

This entire premise—measuring how effective we are at hiring the right talent—is the basis for the “quality of hire” metric. Most organizations use a set of metrics together as a group. Here are some of the many metrics organizations are using concurrently to get an overall “quality of hire” measurement: Turnover/retention rates. Cultural fit (as measured by survey data).

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Comparison Metrics Retention and Turnover Onboarding 11

Get Hppy

APRIL 14, 2016

The most recent JOLTS , or Job Openings and Labor Turnover Survey published by the US Bureau of Labor Statistics , puts the the latest job openings level registered in November 2015 at 5,431,000(p). Many companies struggle with this process, as it involves aligning talent management with business objectives, so that a company can meet its regulatory, service and production requirements.

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New to HR

JANUARY 12, 2016

Integrating and aligning these strategies with the day-to-day operations of the business can dramatically increase productivity levels, while encouraging engagement and maximizing team performance, providing a vast array of benefits to the company. Performance Management HR Metrics Team BuildingWorkforce planning consists of a set of strategies engineered to maximize the use of resources to accomplish goals , estimate and plan for progress and outline the basis of decision-making techniques while anticipating the needs of the business in the future.

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TalentCulture

JANUARY 4, 2016

Let’s take a deep dive into a few HR metrics that truly matter to the business (and these are just a handful). Let me also acknowledge that these metrics don’t just magically bubble to the surface. Engagement scores can be calculated from survey scores about the supervisor-employee relationship. The HR industry talks a lot about analytics and data. Not as much as we could be.

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SAP Innovation

MARCH 11, 2016

Financial indicators are the most commonly used metrics for performance, including revenue growth rate, net profit, return on investment, among others. As these companies began producing paradigm shifting products like the iPhone and Google Maps, Microsoft continued to survive off of its updated versions of Windows Office. Want to find out how your business is performing?

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Metrics Retention and Turnover Study Strategy 22

HR Daily Advisor

MARCH 26, 2015

“Hire employees who truly believe in the mission and product.” Put away the survey, and open your ears, e-mails, and social media to friendly conversations. See the results of our national survey as well as demographic breakdowns for each question. Among the features of this new product: Results from our national survey on recruiting best practices. Further results of a supplemental survey on recruitment metrics and costs. National data from the main survey broken down by key demographics. How can employers change that?

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Recruitment Onboarding Metrics Report 18