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They also look at the changemanagement and change readiness capabilities users need to have in place for a successful adoption of the technology. Smith – Global Strategy & Workforce Analytics Leader . Bill Kutik – Host and Managing Editor at Firing Line with Bill Kutik.
As a principal analyst of Application Development and Delivery Professionals, Claire covers talent management strategy and tech. Her research includes recruiting, performance, formal and informal learning, and succession planning. Claire also leads Forrester’s work on changemanagement from the people perspective.
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