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How to be a Good Internal Consultant

Workplace Psychology

The Association of Internal Management Consultants (AIMC) says that an internal consultant provides various client support services within the enterprise. The Association of Internal Management Consultants (AIMC) says that an internal consultant provides various client support services within the enterprise.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. In 2008 KM was alive and well at GM.

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The Power of Action Learning: A Process for Building a Collaborative Culture

Conversation Matters

One of the most powerful tools for moving an organization’s culture toward collaboration and knowledge sharing is a process called Action Learning. It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations.

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[Webinar recap] Building a culture of recognition: Credit Union ONE’s Employee Success™ Story

Achievers

In a recent Achievers webinar , Ayren Hurst, Director, Knowledge Management and Katie Cummings, Senior Education Specialist from Credit Union ONE revealed how their company created a culture of recognition to amplify the key behaviors that impact their business success. In the first two weeks, over 1,200 recognitions were sent.

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HR Leadership: A Fresh Perspective on Shaping Organisational Success

EmployeeConnect

Their rationale often revolves around the perceived high cost, resistance to change, and the lack of concrete data to substantiate HR’s utility. It necessitates the reinvention of organisational business models and demands a keen understanding of the irreversible demographic changes underway.

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If the Army Can Put Its Doctrine Up On a Wiki, You've Got No Excuse

Conversation Matters

A few weeks ago I had the privilege of watching an astounding event - a room full of Soldiers typing Army doctrine onto a wiki so that Soldiers in the field could make changes as they were discovering new and better tactics in the midst of fighting a war. that have the SMEs with the in-depth knowledge. the first eight manuals went up.

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Leveraging Collective Knowledge: NASA’s Constellation Program

Conversation Matters

Every organization has the problem of how to save the knowledge it has created, but after the cancelation of the Constellation program (CxP), NASA has that problem in spades. NASA learned its lesson about losing knowledge early in 1990. effective methodologies for capturing knowledge. * critical.