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Benefits of Online Leadership Training for Employees

PCS

Promote employee engagement – An online training provides employees with the necessary tools to keep on improving. It also fosters employee engagement. In fact, one research study found out that nearly 90 percent of employees left their jobs due to lack of appreciation.

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Workplace Happiness and the Role of HR in Shaping Organizational Culture

Hppy

This article takes a closer look at how HR teams can influence company culture and highlights the role of Business Process Outsourcing (BPO) companies in supporting these efforts. These platforms can track employee engagement metrics, automate feedback collection, and generate comprehensive analytics that inform decision-making.

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CX as a BPO Service

Satrix Solutions - Employee Engagement

Alex Mead is not your typical CEO. Currently leading Total CX in Bahrain , a customer experience business process outsourcing company, Alex has journeyed from a spring break revelation in Fort Lauderdale to setting up digital banks in Saudi Arabia.

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Ten Insights from Gallup's 2024 Global Workplace Study

Life and Work Blog

With research from over 160 countries and areas, the report provides interesting findings into the minds and experiences of today’s employees. There are takeaways for employee engagement, voice of the employee, employee experience, and organizational strategy. Here are ten insights that stood out to me.

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M&A Friday! This Week’s HR Deals

Advos

Energage Receives $15 Million in Funding to Cement Position as Market Leading Employee Engagement Platform. BPO Leader, Personiv, Acquires Top Customer Care Provider, John Keells BPO. Secures $20 Million in Funding from TPG Growth to Build Online Community for Foodservice Workers. Vestwell Raises $8M in Series A Funding.

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How to Retain Call Center Employees & Reduce Turnover

Empuls

Offering wellness programs, mental health support, or even fitness memberships can show employees that the company cares about their overall well-being, not just their work output. Startek, a global BPO service provider, has initiated various employee health and wellness programs.

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From Work–Life Balance To Work–Life Blending

Hppy

The idea behind work–life balance is great, and for a long time, this concept has been the core of employee engagement strategies. Companies that really want to increase employee engagement aim to bring in more fun to the workplace. Do you agree that the concept of work–life balance is now obsolete? Get your free copy.