Peoplebox

SEPTEMBER 25, 2024

An incomplete understanding of job functions can cause many problems in a company, such as: Confusion about who does what Hiring the wrong people Trouble managing performance Gaps in training Employees quitting often Poor planning for future leaders Misalignment with company goals The solution lies in doing a detailed job analysis for key roles.

Analysis

AIHR

DECEMBER 18, 2024

For instance, a company might centralize administrative tasks like payroll, compliance, and benefits management for uniformity and efficiency while decentralizing functions like recruitment or employee relations for local or department-specific customization. The aim is to ensure consistency and efficiency across the organization.

HR Software

Hire Road

JUNE 6, 2025

By weaving together data from recruiting funnels, engagement platforms, learning systems, and performance tools, modern HR analytics solutions forecast churn, skills gaps, and overtime spikes before they bite your bottom line. An ATS calling a role “Sr. Each has a documented link to turnover.

HR Software

COATS Staffing Software

OCTOBER 1, 2024

In today’s competitive staffing market, agencies across the country face unique challenges in attracting and retaining top talent, securing new clients, and driving sales. In 2024, staffing agencies continue to grapple with the persistent challenge of talent shortages. It meant there were 1.07 It meant there were 1.07

Staffing Software

Extensis

JUNE 25, 2025

In this blog, learn how ExtensisHR’s tailored HR services and support help brokers expand their offerings and ultimately grow their book. Still, brokers must deliver top-notch HR solutions and innovative strategies to stand out from the competition.

Hiring Software

Ongig

MARCH 17, 2025

Like Kristy Sundjaja, Chief People Officer at Taboola, said on Chris Raineys podcast , AI is just one technology that is disrupting work. In this article, well explore the most impactful AI use cases in HR, backed by real-world insights, and address the common fears that hold many teams back from embracing this technology.

AI Recruiting

Cornerstone On Demand

FEBRUARY 10, 2015

Big data — and its potential to help companies predict which employees are likely to flourish or flail, whether as new hires or future leaders — is all the rage among HR departments today. Xerox estimates it spends $5,000 to train every new call-center rep. Sears has also stepped up its screening game.

Video Recruiting

Forbes Coaches Council

JUNE 10, 2025

Newsletters Games Share a News Tip Featured Featured Breaking News White House Watch Daily Cover Stories The Capital of Quantum | Paid Program The New Industrial Identity: The Power Of Digitalization And Automation In America | Paid Program Presented by Invesco QQQ: The Three Ps Of Success Purpose, Persistence And Passion | Paid Program 2025 Best-In-State (..)

Interview Software

HR Bartender

SEPTEMBER 5, 2017

(Editor’s Note: Today’s post is brought to you by our friends at Criteria Corp , a leading provider of pre-employment testing services. At some point, organizations need to realize that they must make an investment in employee training and development to get the talent they’re looking for. Enjoy the post!). Enjoy the post!).

Aptitude Tests

HR Bartender

APRIL 18, 2023

It’s possible that with all the conversation about AI technologies in today’s news, organizations are talking about what AI could mean for their operation and how to get started. So, I wanted to bring in another technology expert to talk specifically about the things that organizations need to consider when looking at AI tools.

HR Software

Business Acumen Institute

SEPTEMBER 18, 2023

So we have technical solutions that don’t necessarily solve a customer problem. Sometimes HR managers hire the wrong people Why is that? They fill the role or they recruit for the role based on what they think they’re supposed to have. Understand customer needs. Oh, here’s another one.

Hiring Software

Visier

JUNE 3, 2018

According to LinkedIn’s 2018 Global Recruiting Trends report , 56% of recruiters use talent acquisition data to increase employee retention. . Employee retention is a key measure for quality hire , but it’s only one of three factors that you should be monitoring. Stay: How long did the hire stay at the organization?

Hiring Software

Visier

NOVEMBER 17, 2016

One of the most valuable performance metrics for recruitment is the quality of each hire made. However, most talent leaders believe they aren’t measuring quality of hire effectively. It was only when post-hire data was analyzed that quality of hire could be more accurately assessed.

Hiring Software

Cornerstone On Demand

JANUARY 29, 2015

When Bank of America discovered a disparity in its call center productivity, it tried a novel problem-solving approach: outfitting employees with personal sensors. Businesses are so data-driven about customers. You call your wearable sensors "next-generation company ID badges." That feels right.

Productivity

AIHR

MARCH 30, 2021

The Society for Human Resource Management declared quality of hire as the holy grail of recruiting five years ago. Today, 88% of organizations believe it will be the most significant measure of recruiting success over the next five years. What exactly is quality of hire and how to measure it? What is quality of hire?

Hiring

Dr. John Sullivan

MAY 12, 2024

If you recruit in retail or service industries, a top source should be your customers (after employee referrals). retail shopping, hospitality, transportation, and service) are currently facing severe talent shortages that, in some cases, are actually limiting their operations. They fall into two categories.

Video Recruiting

Extensis

NOVEMBER 6, 2023

Keep reading to discover four distinct benefits healthcare leaders can gain by investing in PEO solutions. PEOs can help their partners strategize and set up supplemental benefits such as commuter allowance programs, pet insurance , and legal services. PEOs rectify this issue with its recruiting services.

Hiring Software

Insperity

JANUARY 4, 2024

Let’s explore all the services that a full-service PEO partner can perform for your organization and why your business may want to consider this option for the most comprehensive, cost-efficient and time-efficient HR outsourcing. What is a full-service PEO partner? Among PEOs, level of service matters.

HR Planning

TalentCulture

MARCH 23, 2015

I played Patrick the recruiter in our customer conference general session skit. So there I was on stage with some of my esteemed colleagues in front of hundreds of customers – heads of HR and talent acquisition – plus partners and peers – delivering my lines like a seasoned actor.

Video Recruiting

HRExecutive

JULY 26, 2019

Judging by my unscientific but still reasonably accurate measure of the relative importance of an HR-technology topic or trend based on how much attention it received at recent HR Technology Conferences , I reckon that AI has emerged in the last five years as the single most discussed topic in HR tech.

HR Software

PSB

OCTOBER 18, 2023

Call centers have come a long way since the 1960s, when they mainly had housewives working as telemarketers. Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The missing link here is structured call center training.

Compliance Training

Insperity

AUGUST 22, 2017

Using HR technology to automate repetitive processes (such as payroll, onboarding, time-tracking and benefits enrollment) can relieve some of your business’s administrative burden and free up more time for revenue-generating activities. But how can you be sure you choose the right software or platform for your business?

HR Software

Digital HR Tech

OCTOBER 31, 2019

High turnover can be both a good and a bad thing. When it comes to sales value, for instance, you want your turnover to go through the roof. When it comes to your employees, however, high turnover is something you want to avoid. But the impact of high employee turnover goes beyond operational inconveniences. A definition.

Hiring Software

AIHR

AUGUST 16, 2021

Technology is an indispensable part of today’s world of work and is rapidly advancing each year. Therefore, if HR professionals want to excel in their job going forward, they need strong digital proficiency. It requires an awareness of technology and its role both inside and outside of work. Technological awareness.

HR Software

Ongig

JANUARY 29, 2021

What are the best call center job titles for you and your team? I reviewed 95 call center job titles searched for by candidates and employers to find the best titles for you to choose from. This is the latest chapter in Ongig’s series called Job Titles: The Definitive Guide. Contact Center vs Call Center.

Hiring Software

HRExecutive

OCTOBER 26, 2021

At the recent HR Technology Conference , keynote speaker Marcus Buckingham debuted findings from a new ADP Research Institute report about measuring performance and the impact of HR through the lens of employee experience. Let’s take a look at what each of these findings suggests for the HR technology function.

HR Software

PSB

OCTOBER 23, 2023

It’s a means to empower your staff to reach their highest potential, meet objectives, and deliver top-notch customer experiences. The good news is that LMS for Call Center Training Software can break down these training barriers and facilitate a user-friendly and successful training program.

Compliance Training

Outmatch

FEBRUARY 7, 2017

Assessments improve quality of hire for executive and leadership roles as well as avoiding time and money spent on interviewing and hiring the wrong fit. A leading provider of health care services in the U.S. Assessments Drive ROI across the Organization. Hiring Challenges in Health Care. Executive Summary.

Hiring Software

Criteria Corp

AUGUST 5, 2021

Hiring and onboarding employees requires significant resources and all too often results in failure: new hires who take an excessive amount of time to ramp up, are ultimately unsuccessful on the job, and turn over. Better hires get up to speed faster, perform better, and stay on the job longer than their counterparts.

Assessment Software

AIHR

AUGUST 24, 2020

We live in an exciting time of technological progress. Recently, Gartner has stated that the next 10 years will be an age of hyper-automation : “Hyperautomation deals with the application of advanced technologies, including artificial intelligence (AI) and machine learning (ML), to increasingly automate processes and augment humans.

HR Software

HRExecutive

NOVEMBER 24, 2015

When sizing up job candidates, should hiring managers go with their guts, or put their trust in technology? For fans of the human element in hiring, the outcome was not good. For fans of the human element in hiring, the outcome was not good. “[The based workforce management software provider.

Recruiting Software

AIHR

MAY 24, 2022

For example, an efficiently designed and executed recruitment and onboarding strategy can help bring top talent on board, leading to increased productivity and, therefore, revenue. Similarly, a dynamic performance management system allows managers and employees to keep track of progress and performance, improve, and meet organizational goals.

Metrics

Hubert

MARCH 16, 2020

When talking about AI interviews it could be referring to any one of these three: Video interviews that are analyzed using AI technology (AI assessments) AI-driven interviews. Why is there such a massive AI boom in the recruiting sector? The Ultimate Guide To AI Recruiting. Related Blog Post. Learn more. Learn more.

AI Recruiting

HRExecutive

NOVEMBER 28, 2018

In the ongoing battle for top talent, digital technologies play an increasingly prominent role. Seismic changes in the workforce and workplace, driven by demographics, alternative work arrangements and various distance-busting technologies, are rewriting the rules of engagement. the UK and Germany shows. Advertisement.

Hiring Software

DailyPay

MAY 9, 2018

When hiring seasonal hourly employees, don’t think of them as temporary, i.e. a “seasonal fling.” ” Instead, recruit for retention. . For many reasons though—like the gig economy and proliferating remote work—it’s harder to recruit now than it was back in 2000, even for seasonal hourly workers.

Recruiting Software

AIHR

MAY 13, 2024

Sears achieved notable improvements by refocusing efforts on outbound call centers and emphasizing add-on sales metrics. Learn more HR OKRs: All You Need to Know [With 11 Examples] What is a KPI? With OKRs, HR can use data and feedback to keep improving how they hire and welcome new employees. Sales increased by 8.5%

Examples

Professional Alternatives

JULY 7, 2021

If you want to be invited to an interview to get a customer service position, you will require a customer service cover letter demonstrating the skills and experience needed for the role. Best Customer Service Cover Letter Tips. . A salutation is next in your customer service cover letter.

Staffing Software