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11 Important Employee Relations Metrics To Track

AIHR

Employee relations metrics measure employee engagement, satisfaction, and retention, as well as overall workplace culture. Companies that prioritize employee relations and create supportive work environments generally see better results in all aspects. Contents What is employee relations?

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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention. Why is this figure so high?

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Frontline Employee Engagement: Taking a Needs-Based Approach

AIHR

Employee engagement is often reduced to a corporate buzzwordmeasured through annual surveys and generic HR initiatives. Too often, it becomes a numbers game, detached from the deeper relationship between employer and employee. Yet, these factors are often not emphasized when approaching employee engagement strategies.

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HR KPIs: Guide, 20 Examples & Free Template

AIHR

In this article, we dive into the details of KPIs in HR. A second HR KPI could be ‘innovative behavior’ measured in the organization’s annual employee engagement survey. Tracking workforce performance: KPIs like employee productivity or goal attainment help ensure that teams are effectively meeting their business targets.

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What is Headcount Reporting? A Complete Guide for Employers

HR Lineup

It provides a comprehensive view of the number of employees within a company, segmented by various categories such as department, job function, location, and employment status. This article serves as a complete guide to headcount reporting, covering its definition, importance, and best practices. 0-1 years, 2-5 years, etc.)

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Working Smarter Means Organizations Need to Personalize Work

HR Bartender

(Editor’s Note: T oday’s article is brought to you by our friends at Kronos , a leading provider of workforce management and human capital management cloud solutions. Enjoy the article!). The results are evidence-based insights on a daily basis into those activities that challenge organizations every day, like absenteeism and turnover.

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Lessons Learned from the Last Recession: Don’t Cut Management Training (For Long)

Achievers

Here are the types of companies who call us: “ Turnover has gotten worse year after year despite my efforts.”. “A As my team and I work with business leaders to diagnose the root cause of their increasing turnover, one common factor almost always surfaces. Retention was fine until they got here.”. Share your comments below.