How does effective onboarding relate to retention, engagement and customer satisfaction? Onboarding is a widely misunderstood practice. In actuality, great onboarding begins at the first touchpoint in the relationship. This means, the first time the company representative engages with a job candidate, the onboarding begins. Onboarding Is Not Brain Surgery. After reviewing these stats, it’s clearly counter-productive for companies to forego having an onboarding program, yet there are still many brands who have chosen to forego a structured onboarding program. MORE >>

Onboarding is a process often overlooked by organizations. Here’s your desk, computer, phone, filing cabinet and a stack of emails to get started on” is unfortunately as far as the onboarding process goes in many workplaces. Featured Productivity Employee Engagement employee retention Onboarding Talent ManagementBusy managers end up throwing new hires in at the deep end, leaving them with unanswered questions and a […]. MORE >>

Insider ONBOARDING hrhacksAccording to Equifax Workforce Solutions, 40 percent of employees who leave their jobs do so within the first six months. This can cost organizations thousands of dollars. Once an organization has spent a lot of time and money hiring an employee, the last thing they want is for the employee to leave. MORE >>

The importance of a new hire’s first impression during the onboarding phase  continues to be a critical component in employee retention during and beyond the first year. With potential hiring opportunities still available from their most recent job search (or a search that hasn’t finished, even after accepting an offer), and the belief that leaving before they get “too deep” is best for everyone, we must have an impactful onboarding plan in place or risk losing new hires within, or around, their first year. Create An Onboarding Plan Right for Your Organization. MORE >>

Traditional onboarding can be a bit depressing. One reason to shift from a one-day orientation-focused process to a longer, more involved onboarding process is that it’s more effective. November 2014 research by Aberdeen Group found that the shorter the onboarding process, the less likely an organization is to retain first year employees. The key is developing an onboarding program that engages employees, encourages them to seek out more information, and helps them develop the skills they’ll need to succeed. By taking onboarding digital. It’s more personal. MORE >>