How Citizens CHRO Susan LaMonica shepherds employees through transitions and acquisitions
HR Brew
FEBRUARY 1, 2024
After leaving JPMorgan in 2006, LaMonica took a five-year career hiatus for personal reasons. She oversaw HR when Citizens’s previous owner, Royal Bank of Scotland (RBS), spun off the bank and took it public via an initial public offering in 2014, after which she was appointed as CHRO.









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