The Net Promoter Score (NPS) and its Place in Employee Engagement
Kazoo
JANUARY 25, 2022
With the 10-point Likert Scale as an example: 1 implies being very unlikely to recommend the organization and 10 indicates being highly likely. . Promoters” tend to bring more talent to the table through referrals, even after they’ve retired or moved to another organization. In December 2003, Frederick F.
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