January, 2016

HighGround

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Bad Bosses: It’s Not Always Their Fault

HighGround

When people are promoted to managers, it’s usually because they were top performers in their roles. But once they’re promoted, they often struggle to know what it takes to actually be good or effective leaders. No one is there to guide them or instruct them. As a result, engagement among their newly inherited direct reports drops, impacting morale, efficiency, the customer experience and the bottom line. It’s a recipe for failure that many organizations need to fix before their best employees get burned out from lack of direction, recognition, or development – and in many cases, all three.

Employee Engagement in the Healthcare Sector

HighGround

Healthcare professionals and hospitals face a daunting reality if employee engagement is low: patients’ health suffers. Nurses, doctors and service workers interact with patients frequently so what happens if they’re feeling disconnected from the hospital or facility where they work? Every company deals with engagement issues but no other industry is so directly tied to customer (patient) satisfaction, outcomes and lives saved. Employee disengagement also has financial implications. percentage points…The same study showed a strong correlation between engagement and reducing staff turnover.”.

News You Might Have Missed

HighGround

Check out a few of the recent stories that caught our eye as well as HighGround in the news. Stay tuned every month as we give you a rundown of the industry news you might have missed. How Big Data Can Drive Employee Engagement. Using analytics to predict which employees are engaged and perhaps even more importantly, those who are not, is changing HR. Our CEO, Vip Sandhir, discusses why the voice of the employee is an essential piece that’s missing from the workplace today and how a real-time engagement technology helps organizations improve employee retention and training.

A Day at Breakthrough Urban Ministries: HighGround Gives Back

HighGround

Last week our team had the opportunity to spend time at the Breakthrough Urban Ministries Fresh Market food pantry. Breakthrough partners with Chicago’s East Garfield neighborhood to help eliminate its struggle against poverty and focus on positivity in the area. In addition to the neighborhood food pantry, it provides men’s and women’s shelters, an after school program, a preschool-age program, a mentor-based youth running club and much more. In our own rewards program at HighGround, we offer employees the opportunity to donate to the charity of their choice. What are they?

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Skill based learning – How it drives an organization’s performance

Training and learning organizations today play an active role in contributing to the bottom line of any organization by aligning their objectives to the immediate business objectives. This provides a solid ground for cost justification and encourages businesses to place training groups right where they should be, at the heart of a growing, thriving, learning culture.

7 Things Every L&D Leader Can Learn From David Bowie

Grovo HR

David Bowie is gone. It chills me just to type. He was so…not human. How could he be dead? Facing the strange indeed. As I sifted through various articles about his passing, I saw all sorts of words used to describe him: rock star, artist, visionary, chameleon, and my personal favorite: weirdo. Doesn’t get any bigger. 1. Don’t wait for the next big thing. Become it. Do you? An alien?

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Designing Effective Employee Engagement Activities

Get Hppy

Whether you’re the CEO of a small startup, or the leader of a large company, employee engagement should be one of your priorities. In today’s fast-moving economy, having a well-performing workforce with a high retention rate is essential for business growth. How do you make engagement happen? What are the key engagement drivers in your team and how are managers influencing employee engagement?

5 Things Millennials Need to Succeed in the Workforce

ATD Human Capital

One million Millennials enter the workforce each year, according to ATD research. What’s more, by 2020, 40 percent of the workforce will be composed of Millennials; this percentage will increase to 75 percent by 2025. Are your organization and talent development function prepared for the changes that come with this generation? Millennials Need Soft Skills Training.

Avoid the Hype: Unlimited Paid Time Off

UpstartHR

One of the benefits that has received growing attention in the last year is unlimited vacation time. It is positioned as the “ultimate” in paid time away from work, and many of the people who have read the news articles about the plans have wondered what it would be like to implement such a plan. I’m here to tell you: avoid the hype. Want to know what topped the list?

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Leaving performance reviews behind: Where to start [Guide]

Is your company ready to move beyond the annual performance review? Where do you start? What are the keys to success? In this guide, you’ll gain an understanding of: the forces driving change, three foundations of success and take a deep dive into the skills gap many managers have that will sink your efforts before they start and how to address them.

It’s All in Your Head: Why Neuroscience Is the Key to Talent Development

ATD Human Capital

Why should talent development professionals learn about neuroscience? Why should we study the workings of the brain and nervous system? Understanding the brain helps us explain why instructional design practices work. It helps us understand why people embrace change—or not—and why some leadership practices are more effective than others. Basic Brain Science. The U.S. Animals move.

Why HR Needs Data-Driven Workforce Planning to Avoid Talent Shortfalls

Visier

One fascinating source of information that the BLS publishes is known as JOLTS , or Job Openings and Labor Turnover Survey. There is a goldmine of information contained within that gives us insight ranging from the state of the economy to how hard it will likely be to make that next critical hire. And something exceedingly rare has just appeared. So what is the conclusion? And how many can we hire?

Is inclusion the missing ingredient to managing change?

Linkage

Are you one of the millions of people around the world suffering from change fatigue? If so, you have plenty of company, and if you are a leader you are most likely struggling with how to overcome this phenomenon. As a matter of fact, according to the 2013 Katzenbach Center Survey on Culture and Change Management, 65% of employees globally are change fatigued. They are waiting for change to stop.

Quality of Hire: So Much More Than a Metric

ClearCompany HRM

Maintaining a competitive advantage in this marketplace can be challenging. Despite the booming HR tech industry and advances in HR management, bad hires, low performers and toxic employees somehow make their way onto the payroll and wreak havoc on company resources. That’s where. Quality of Hire. comes in, but defining the term and having the means to measure it don’t come easy. Quality of Hire

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Innovation Buster: How Losing Your Best Employees is Killing Innovation

Employees at the front lines often have better ideas for innovation than others within the business, but when they walk out the door, they take those ideas with them. Want to innovate better and faster than the competition? You need to hold onto your best employees and the ideas they have. In this session we will explore how various pieces of the talent life cycle are related to retention and examine more than 20 strategies and ideas for improving retention outcomes for your business.

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Want to Increase Employee Engagement? Stop Recognizing Employees.

What is Paul Thinking

This post is a redo of a post from a few years back (about 4 or 5 to be not-exact.) I decided to remix/repost based on a twitter conversation I had with @TrishMcFarlane and @AKABruno (aka Matt Stollack.). Trish said: “Interesting. Recognition makes me uncomfortable (personally) but validation is important to me. Wonder why?”. Today the idea of recognition is huge! Yet engagement numbers still lag.

Increasing Employee Productivity [webinar]

nettime solutions

Employees are what make, build and grow a business. Their success often directly equates to a business’ success. And success as we know it cannot occur without going through a few rounds of failures. It’s just a part of the growth cycle.

It’s time to get on the balcony

Linkage

Ronald Heifetz, the father of adaptive leadership, made the observation that organizations and their leaders “feel pressure to solve problems quickly, to move to action.” We live and work in a volatile, uncertain, complex and ambiguous (VUCA) world that demands our quick response. Additionally, Additionally, our culture is driven by winning and achieving financial success. Let me explain….

3 Challenges for Creating Authentic Engagement

RecognizeThis!

by Derek Irvine. Recognize This! — Employees who engage their authentic selves at work contribute to unparalleled employee and customer experiences. I was reading a recent Forbes article that discussed the distinction between employees’ authentic engagement versus scripted service in creating an unparalleled customer experience. Why is it so hard? How did you go about recognizing that moment?

2016 Training Program Best Practices

Can you hear the collective groan when you launch that new compliance course? Do you get complaints both public and private from trainees about the uselessness of the training courses you've launched? Is there anything that can be done about it?

Everybody is Tired at Work. Let’s Fix That.

Laurie Ruettimann

Are you tired? Just about a month ago, I went to an all-day meeting with a bunch of people who are adults, parents and productive members of society. Everybody looked exhausted. scanned the room and saw nothing but droopy eyelids. The thirty-eight-year-old creative director was pounding Red Bull Total Zero®. Most of the women were drinking Diet Coke. Get your heart rate up during the day.

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Why Cleaning Matters: 3 Reasons to Keep Your Workplace Tidy

TriNet

Guest post by Quill.com. Please also check out our previous post on scent aversions in the workplace. Stand at the door of your office. Are you looking at a clean and orderly workspace or a. Visit site for full story. Safety & Wellness in the Workplace clean workplace office organization

Pulse Surveys May Be The Worst Management Idea Ever

What is Paul Thinking

( Steve Boese posted today on how Netflix sees their real time data and the HR spin. It reminded me of the following slightly edited post I wrote back in February 2015 on a different blog. Enjoy this blast from the past.). Big data is all the rage. It has been seen on all the fashion runways related to tech and HR. If you aren’t wearing big data, you are soooo behind the times. Right? It won’t.

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The Case for Getting Emotional at Work

Globoforce

The emotional cast of Pixar’s “Inside Out.” ” Type “emotion in the workplace” into Google search and you’ll get pages of how-to articles on managing your emotions—from the perils of crying at work to controlling your temper and other negative emotions. While these articles are well intentioned, there is more to the story on the role emotion plays at work. RELATED POSTS.

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Ditching the formal performance review? Kineo shares 3 Elements for Success

Is your organization thinking about moving towards a performance development culture? What are the elements to succeeding and keeping managers and employees engaged? Download “A Road Map for Change” to find out and gain insight into making the transition as smooth as possible on your journey into this brave new world.

Don't miss your next great superstar employee

Hoops

Hiring, like most areas of business, is about wins and losses. It’s about making the right decisions at the right times, eating the costs of wrong decisions and hopefully learning from them. Recruiters are always on the lookout for superstar hires that can make a difference from day one. But sometimes, great hires are overlooked. The next Kurt Warner is out there, it’s up to you to find him.

Don't miss your next great superstar employee

Hoops

Hiring, like most areas of business, is about wins and losses. It’s about making the right decisions at the right times, eating the costs of wrong decisions and hopefully learning from them. Recruiters are always on the lookout for superstar hires that can make a difference from day one. But sometimes, great hires are overlooked. The next Kurt Warner is out there, it’s up to you to find him.

Professionals Share Their Thoughts on Employee Engagement

ClearCompany HRM

Employee engagement, the vital organ to the workplace. Without it companies face many roadblocks. Those roadblocks? Higher turnover rates, lower productivity and more dissatisfied employees. shocking 60% of employees lack the elements needed to be highly engaged in the workplace. How do we harness the power of employee engagement for the better good of our workforce (and company)?

Happy New Year from the Federal Government! The ACA Reporting Deadlines Have Been Extended!

TriNet

This post is part of the TriNet ongoing series about the Affordable Care Act and its effects on small business. Midsize companies can start 2016 with some welcome news from the government! The IRS. Visit site for full story. Affordable Care Act ACA

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HR's Critical Role in Creating Productive and Meaningful Workplaces

Today’s workplace is characterized by chaotic forces—low employee engagement and productivity levels, and declining employee well being. HR Leaders have a critical role in defining the vision and strategy to transform and create a more productive and happy workplace.

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The Interview: 4 Critical Interview Tips to Land Your Dream Job

ClearCompany HRM

Congratulations! You’ve been plastering the town with your resume, printing out copies until the guy at Kinko’s knows your name, and finally, you got a nibble. recruiter has reached out to you and your interview is scheduled for Monday. Candidate Interviews

St. Louis Rams – Doing Football Like You Do Employee Engagement

What is Paul Thinking

Looks like I’m going to try and channel my inner Steve Boese or my inner Kris Dunn and try to draw some connection between what’s going on in sports and what’s going on in the business world. First some backstory (not that you need it…). Today was no different. One of the stories in  USA Today was about the St. Louis Rams. The headline read, “Rams bash St. Their argument is they’ve been in St.

Do Your Employees Grow or Go?

Decision-Wise

Lack of opportunity for personal growth or career development is the number-one reason that employees leave a company. So what’s it like in your organization? Do your employees grow or go? According to a survey by Glassdoor and Harris Interactive, more applicants—52 percent—wanted to hear about growth opportunities when interviewing for a job than about any other perk. Errors happen.

Now is the Time for Investing in HR Technology.Before It's Too Late!

ClearCompany HRM

From the dot com era to the mobile boom, technology has always been of peak interest for companies looking to improve their practices. And, although the anxiety is understandable, the fear of change in the technology you keep around the office won’t help your team, it’ll hurt the company. Waiting too much longer to jump on the HR tech investment bandwagon will cost you. HRTech

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Learner motivation explained! Learn how to use an LMS to motivate your learners to upskill

Training and development professionals often bemoan the lack of apparent initiative in their trainees. Learning professionals spend huge sums of money creating or acquiring skill aligned libraries of learning content, only to watch almost helplessly as learners refuse to engage with any training available that isn’t mandatory.

No One Follows A Tentative Person

All Things Workplace

Tentative efforts lead to tentative outcomes. Therefore, give yourself fully to your endeavors. Decide to construct your character through excellent actions and determine to pay the price of a worthy goal. The trials you encounter will introduce you to your strengths. But they ran out of  numbers. Which meant we had to figure out for ourselves who was next. The "Aw, Shucks Shuffle". We're not.

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4 Ways Great Leaders Can Overcome Company Scarcity Issues

Decision-Wise

I teach an introductory political science class at a local university. This class utilizes an interdisciplinary approach by exploring basic economic theory, American history, and a bit of political philosophy. When introducing the section on economics, I try to reinforce the premise that economics is really the study of scarcity – what do you do when there is not enough to go around. Of course not!

The Act of Recognition to Drive Engagement and Motivate Your Team

Engage2Excel

Engagement Recognition Employee Performance leadership

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Paid Sick Leave

Laurie Ruettimann

I won’t lie to you. I’m just back from a conference where an esteemed and respected colleague of mine argued against paid sick leave for restaurant workers. First of all, my associate believes that the business model of a restaurant can’t sustain a paid sick leave policy. She’s not wrong. About 80% of all restaurants in America are independent units. Margins are tight.

The Performance Management Storm: Four Macro-Trends Driving the Change

Needed: A shift from traditional performance management systems (organized as an annual review process) to newer performance development systems (organized around real-time dynamics). Download part one in a series to gain insight into why this shift must happen and why it needs to happening now