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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention. Why Do Call Centers Have High Turnover Rates?

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4 Questions HR Leaders Need to Ask About Holiday Workers Now

Visier

With an unemployment rate at a 17-year low of 4.1%, retail and delivery companies have executed a variety of tactics to land workers in a tight labor market, whether it’s through candy and movie-ticket giveaway s or voluntarily increasing the minimum wage to $11 an hour. So what is the right worker experience mix?

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HR KPIs: Guide, 20 Examples & Free Template

Analytics in HR

For example, if you have to cut costs in your learning and development budget while also trying to stimulate innovation, it creates a strategic challenge. For this reason, the board of directors decided to cut costs everywhere except in the product innovation department. In this article, we dive into the details of KPIs in HR.

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Turnover And Retention Rates for QSR Businesses

DailyPay

In our previous article, we discussed employee retention rate by industry and looked at which industries have the best and worst employee retention rates. In this article, we take a closer look at the restaurant industry, which has a notoriously high turnover rate and low retention rate. WATCH THE WEBINAR.

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What Are Turnover And Retention Rates For The Caregiver Industry?

DailyPay

What does turnover look like in the caregiving industry and how are recruiting and retention practices evolving? What does turnover look like in the caregiving industry and how are recruiting and retention practices evolving? Understand the effects turnover has on the healthcare industry and reduce it.

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Retail Turnover Rates In 2021

DailyPay

The following article is another in our series that examines average employee turnover rates by industry. In this article, we hold the retail industry under a microscope to see what might be affecting employee turnover and retention rates, and why employees in this industry are seen coming and going so often. READ THE EBOOK.

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Turnover And Retention Rates For Hotels And The Hospitality Industry

DailyPay

In our previous article, we discussed employee retention rate by industry and looked at which industries have the best and worst employee retention rates. In this article, we take a closer look at employee turnover rates for hotels. These findings also lead to actionable solutions that can help curb turnover issues.