Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?
Payactiv
OCTOBER 31, 2024
In this article, we’ll explore the most common causes of high call center turnover and some strategies for greater employee retention. per hour, which amounts to a total yearly salary of about $38,000 for full-timers. Long Hours Call centers are typically staffed during the evenings, weekends, and holidays. Let’s explore.
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