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Potentiation: Neurology and Knowledge Management

Conversation Matters

There is a great story about Rosa Parks that illustrates potentiation for all of us who facilitate workshops. Rosa Parks attended a workshop on school desegregation at Highlander in 1955. At the end of the workshop the Highlander staff asked, as we often do at the end of a workshop, "What are you going to do when you go back?"

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Knowledge Management: Benefits and Best Practices

Vantage Circle

All data and information need to be managed so that there is never a gap in the future. Let us now have a brief look at what knowledge management is. What is Knowledge Management? The main objective of knowledge management is to enhance the performance of the organization and approach the goals strategically.

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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

Additionally, providing the team with the necessary tools and technologies, such as remote support software and knowledge management systems, enhances their efficiency and productivity. Encourage team members to attend conferences, webinars, and workshops to stay updated with the latest industry trends and technologies.

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The Power of Action Learning: A Process for Building a Collaborative Culture

Conversation Matters

It is not a new process, but one that was used both in Europe and the US, long before the term “Knowledge Management” was first heard in organizations. A kick-off meeting is held with all the sets coming together as a large group in a workshop. The following diagram illustrates the set and workshop meetings.

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Informal vs. Formal Learning: Creating a Blend!

Gyrus

Let’s look at below tips through, which you can incorporate informal learning in to your formal learning and development programs: Provide a knowledge management tool/platform for employees to share their learning after they attend a formal training/learning program.

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Reinvention of the Human Resources Function through Social Media / Kuala Lumpur

Strategic HCM

tools to empower their employees to deliver better customer service; to keep track of customer needs (social CRM); to support knowledge management and to enable collaboration and innovation (enterprise 2.0). Attend this workshop to understand how to gain all these sets of benefits for your HR team and your organisation.

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How to Learn From Experience

Conversation Matters

Whether it is overnight at a workshop or a week later at a regularly scheduled meeting, spaced conversations provide time for generative questions to develop and for learners to ponder the experiences of others. Each session has one client, the person with the issue, and up to 11 peers who have some knowledge or interest in that same issue.