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3 Reasons Conversational Technology Should Be on Your Radar

HRExecutive

And that is the hallmark or signature of any essential technology – once you adopt it into your workflow and rhythm, you can’t imagine not having that technology available. Cuban and others see the enormous potential in conversational and voice-enabled technologies. Advertisement. Information Access and Retrieval.

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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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9 Best Workforce Analytics Software for 2024

Terryberry

That's where workforce analytics software comes in. Workforce analytics software compiles all of your data in a central location, where you can evaluate and compare a variety of metrics. In this article, we're covering the benefits of workforce analytics and some of the most powerful software options you can choose from.

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Developing Customer Service Skills During COVID-19

Professional Alternatives

Many managers are trying to work through the impact that Coronavirus is having on their businesses and their employee’s customer service skills. Travel plans have been abruptly cancelled and there have been appeals for extensions on bill payments and disputes concerning insurance coverage. — 3) Utilize Collaboration Tools.

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AI and Intelligent Tools in HR Tech Right Now – Q&A, Reinventing HR

HR Examiner

Where we are now with Intelligent Tools (AI and Data). This video by John Sumser is his talk on where we are right now with Intelligent Tools (AI and Data) in the HR and Recruiting space in the times of the coronavirus pandemic. I prefer to call them intelligent tools. Any intelligent tool is only as good as its data.

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Q&A on AI and Intelligent Tools with John Sumser

HR Examiner

Watch this video Q&A with John Sumser on AI and Intelligent Tools in the HR and Recruiting space during the coronavirus pandemic. Q&A on AI and Intelligent Tools with John Sumser. This video by John Sumser is his talk on AI and Intelligent Tools in the HR and Recruiting space in the times of the coronavirus pandemic.

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HR Tech Weekly: Episode #210: Stacey Harris and John Sumser

HR Examiner

Hosts Stacey Harris and John Sumser discuss important news and topics in recruiting and HR technology. Paradox, an Assistive Intelligence Platform for Talent Experience Announces 2019 Growth Plans and Funding Link ». Hosts Stacey Harris and John Sumser discuss important news and topics in recruiting and HR technology.