Conversation Matters

JUNE 25, 2012

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

Knowledge Management 88

Knowledge Management Staffing Software Interview Software Planning Tools 88

Professional Alternatives

MAY 27, 2020

— 4) Improve Knowledge Sharing. To enhance customer service skills, ensure that the knowledge management system as well as the knowledge base of your brand is up to date and relevant. Knowledge sharing can be dynamic. You can find ways to gather and curate better responses.

Staffing Software 52

Staffing Software Planning Tools Staffing Video Recruiting 52

Professional Alternatives

AUGUST 28, 2023

By maintaining a comprehensive knowledge base and troubleshooting guide, they enable efficient problem-solving and reduce downtime. It’s important to assess the volume and complexity of user issues to determine the optimal staffing level. This frees up the team’s time to focus on more complex problems.

Hiring Software 52

Hiring Software Staffing Software Assessment Software Recruiting Software 52

Analytics in HR

FEBRUARY 22, 2024

Using Bloomfire’s Knowledge Management Software System software, Aite Group created hundreds of pieces of content for employees. The company’s knowledge base has helped new employees self-pace their learning by searching and accessing information by themselves, without the assistance of HR or their managers.

HR Software 116

HR Software HR Planning Hiring Software Onboarding Software 116