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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions. No KM Role.

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Crafting Your IT Dream Team: Building a Robust Helpdesk Support Department

Professional Alternatives

[link] Crafting Your IT Dream Team: How to Build an Effective Helpdesk Support Department Introduction: The Importance of an Effective Helpdesk Support Department In today’s fast-paced and technology-driven world, having a reliable and efficient IT helpdesk support department is crucial for the success of any organization.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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We Know More Than We Can Say: The Paradox of Tacit Knowledge - Part One

Conversation Matters

It is quoted to encourage attending to tacit knowledge, rather than exclusively focusing on explicit knowledge. At this time, I had been in the unit a couple or three years. Another researcher who has studied the sharing of tacit knowledge is Dorothy Leonard, who wrote Deep Smarts.

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Nine Practices To Make Webinars Interactive and Effective

Conversation Matters

Devote a full time person to support and encourage chat. Use the rest of the time for break-out discussions. Use an interview format instead of a “presentation,” again as streaming video. The back and forth of an interview holds our attention. Find a “ Larry King ” in your organization to be the interviewer. .

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How HR Chatbots Can Improve HR Processes (Includes Company Examples)

Analytics in HR

HR chatbots are software programs that use artificial intelligence (AI) to handle various human resource functions like answering basic questions, performing tasks, and offering support. The high adoption of this technology and the presence of large players in this area will create enough growth opportunities for the market.

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Training Remote Workers: Strategies For Success In The Digital Age

HR Tech Girl

The switch to hybrid and fully remote working has required training teams to invest their time, budget, and energy into designing, developing, and delivering modern, virtual-first remote training experiences for upskilling new employees. Assess digital literacy What is digital literacy?