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A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

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Assessing Values in Online Technology Part 4

HR Examiner

Assessing Values in Online Technology. This article and study was co-authored by Zachary Harper, Tejal Raval, Anum Malik, and Michael Kannisto. In part one in this series we revealed the abstract and methodology of the study and then the ten things we learned in part two. Assessing Values in Online Technology – Part 2.

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Why Knowledge Management Didn’t Save General Motors: Addressing Complex Issues By Convening Conversation

Conversation Matters

GM was brought down by a flawed strategy, but an organization’s strategy is clearly a product of the knowledge that exists within its walls. The knowledge existed within GM to develop a more competitive strategy. The knowledge management task is to bring together the collective knowledge of the organization to bear on complex issues.

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Choosing the Best Employee Engagement Software: Our Top 10 Solutions

Staffbase

Deploying the right employee engagement software can help you increase productivity, improve retention rates, and even boost your bottom line. But with so many options to choose from, it can be difficult to know which platform is right for your organization. What is employee engagement software? And why your company needs it.)

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A Model Lessons Learned System – The US Army

Conversation Matters

The US Army Lessons Learned system has evolved over 40 years to become a model lesson learned system. What began as an AAR process in the 1970s has become a robust system of identifying, collecting, analyzing, transferring, and moving lessons learned at all levels of command. Elements of a Robust Lessons Learned System.

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What Research Says About Transferring Explicit Knowledge: To Share or Not to Share*

Conversation Matters

The basic question the researchers addressed was, “What are the factors that affect knowledge sharing using KMSs in Multinational Corporations?” Technology Acceptance Findings. Interviewees said they are more likely to use their KMS if it is similar to the tools they already use at home, e.g. Facebook, Twitter, YouTube, Wikipedia.

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We Know More Than We Can Say: The Paradox of Tacit Knowledge - Part One

Conversation Matters

In this interview she is being asked, in effect, to make her tacit knowledge explicit for the interviewer and her giving up on that effort illustrates the difficulty in “just writing it down” or in this situation, even being able to say it fully. He conducted an amazingly detailed study of the use of tacit knowledge.