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BMC Helix HR Service Management

HR Lineup

BMC Helix is an advanced, AI-driven, service and operations management platform designed to transform traditional IT service management (ITSM) and operations into a more agile, efficient, and user-centric experience. AI-Driven Automation: The platform utilizes artificial intelligence to automate repetitive tasks and workflows.

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Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

Work scheduling, management processes, systems and tools, benefits policies and much, much more all have to be factored in. Work practices, management behaviors, reward systems and flexibility are all likely affected by any plans you put into place. Others may have more relaxed policies. (In Register here.

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Applying Design Thinking for Employee-Driven Solutions

Everwise

The business operating environment has transformed over the past decade with the development of technology. Design thinking is an approach to generating new solutions that specifically meet customer or stakeholder needs. How can HR leaders take this customer-centric approach to improve processes and planning?

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9 Best Workforce Analytics Software for 2024

Terryberry

That's where workforce analytics software comes in. Workforce analytics software compiles all of your data in a central location, where you can evaluate and compare a variety of metrics. In this article, we're covering the benefits of workforce analytics and some of the most powerful software options you can choose from.

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Workers are looking – and leaving – for career development

HR Morning

Surveys show that workers and employers don’t agree on how well organizations are meeting employees’ development expectations. But it’s the ongoing training that’s at the core of talent management —and of retention. Institutional knowledge/Knowledge management. The result?

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The Great Generational Shift: How Employers and Managers Can Prepare

Everwise

Based on our model, here is a chart of the generations in the workplace today: Source: Rainmaker Thinking. This will require HR to dedicate substantial resources to support knowledge-transfer and what we call “wisdom transfer”. That means doing more for some workers and less for others, based on their performance.

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The Essential Guide to Business Performance Management

Lattice

That's why business performance management exists — it's a way for managers to support and develop employees to empower their work. The key to business performance management is to not be a helicopter boss or demand perfection all the time. ” What is performance management?