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Retention/turnover? I ran across a good little white paper from Grovo , a workplace learning company, that underscores this point, yet again. I’ve written here before that middle managers are the tip of the spear, organizationally speaking, for everything. Productivity? Change management? Communication? Engagement? Everything.
When staff don’t know how to properly use these tools and technologies, not only does it hinder productivity, but it can also lead to lower morale and higher turnover as staff get frustrated with not knowing how best to use them. Director at CWJobs. With that in mind, can you afford to fall behind with your training plans?
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