How to Retain Call Center Employees & Reduce Turnover
Empuls
SEPTEMBER 29, 2023
However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. The incessant revolving door of call center employees has long been a point of concern, and addressing it has become more critical than ever. It comes down to the nature of the job: 1.
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