“Can I speak to a manager?” How an internal knowledge base can reduce customer service friction
ThoughtFarmer
NOVEMBER 29, 2022
A knowledge management strategy plays a key role in establishing an intranet business case. An internal knowledge base helps employees find information, collaborate with others, and locate subject matter experts. This is why it is essential for internal knowledge bases to be mobile accessible. . Download now.
52 
Let's personalize your content