Remove Company Remove Knowledge Management Remove Video Recruiting
article thumbnail

A Knowledge Management Strategy for Non-Profits Working in Developing Countries

Conversation Matters

I recently conducted a study of eleven non-profits to find out how knowledge management (KM) was being implemented in developing countries. In this article I have 1) outlined the findings from that study, and 2) developed a knowledge management strategy based on the findings. Staffing KM Positions.

article thumbnail

Developing Customer Service Skills During COVID-19

Professional Alternatives

Service organizations that enable reps to learn from each other, perform better than companies that force their reps to stick to their script and get answers from the management only. — 4) Improve Knowledge Sharing. . — 4) Improve Knowledge Sharing. Knowledge sharing can be dynamic.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Assessing Values in Online Technology Part 4

HR Examiner

We’re finishing up the series today in part four with the data from the 90-day study where we racked up 450+ hours watching demos, asking questions, and working to understand the business model and technical approach of 110 companies. Recruiting: 17%. Interviews. Recruiting (Assessment). Recruiting.

article thumbnail

What is knowledge management strategy?

Twine App

You need a knowledge management strategy. Put simply, knowledge management is the way an organisation shares information. But, if your career history is anything like mine, you’ve worked at a slew of companies who are very bad at handling information. That’s because all companies, over time, produce a lot of stuff.

article thumbnail

Bersin: Don’t overlook these 8 factors in creating your new hybrid plan

HRExecutive

In fact, we’ll soon be publishing an entire report on the topic, with case studies from companies such as Autodesk, Sutter Health, Ferrero and RELX along with checklists and detailed considerations. Focus on culture Hybrid work requires having conversations around your company culture. Others may have more relaxed policies. (In

article thumbnail

The CKO of Microsoft Services Has a Surprising Perspective on Knowledge Management

Conversation Matters

I recently had the opportunity to interview Jean-Claude Monney , for a project I was working on for USAID. Today, the free Skype translator version offers simultaneous voice translation in 8 languages, and the text translator is available in more than 50 languages for instant messaging, you can experience it in this video.

article thumbnail

Why You Should Have an Offboarding Checklist (Plus Examples)

6Q

This process involves so many tasks that having an offboarding checklist is the best way to ensure a smooth and safe offboarding for both company and employee. Managers can leverage knowledge provided by the offboarding process to make changes and help the entire company to grow wiser in hiring and minimise the impact of employee separation.