Call center hiring Knowledge Management Workday 
HR Examiner
JUNE 11, 2020
This video by John Sumser is his talk on where we are right now with Intelligent Tools (AI and Data) in the HR and Recruiting space in the times of the coronavirus pandemic. It’s less of a chatbot and more of an intelligent knowledge manager. Call center volume is okay. Hiring pace is slowing.
HR Examiner
JANUARY 18, 2021
Watch this video Q&A with John Sumser on AI and Intelligent Tools in the HR and Recruiting space during the coronavirus pandemic. This video by John Sumser is his talk on AI and Intelligent Tools in the HR and Recruiting space in the times of the coronavirus pandemic. Call center volume is okay. Tools like Socrates.ai
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