Call center hiring HR Planning Recruiting Automation 
Empuls
SEPTEMBER 29, 2023
The hum of a call center – a synchronized symphony of ringing phones, typing keyboards, and countless voices connecting with clients from around the globe. However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. The numbers don't lie.
Robin Schooling
MAY 15, 2024
I wrote about the battle of “Conference HR” vs. “Real World HR” (still one of my top 5 read blog posts) in which I pointed out that the hot-takes offered by speakers, pundits and the vendor account executive at the bar are often so far removed from day-to-day reality as to be somewhat laughable. the “human touch.”
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HR Bartender
APRIL 18, 2023
Estimated reading time: 9 minutes I’ve published a couple of articles lately about the need for organizations to have an artificial intelligence (AI) strategy and how AI can help organizations with employee development. Prior to joining HUB, Matthew spent time as both a human resources generalist and an in-house senior HRIS analyst.
Zenefits
JANUARY 6, 2023
Workforce management is a business function that employers perform through their HR department. Workforce management (WFM) is the process of managing the organization’s human capital needs in the most effective and efficient manner. Recruiting. It can also be a problem if turnover gets out of hand. Forecasting.
HRExecutive
JANUARY 23, 2019
Grayevsky himself wasn’t new to the talent-acquisition business: his father founded a staffing firm more than three decades ago, and Grayevsky worked there as a technical recruiter prior to graduating from college. I recently spoke with Grayevsky about his firm and his plans for its future.
Analytics in HR
MAY 13, 2024
More than 80% of companies agree that Objectives and Key Results (OKRs) positively impact their organizations. OKRs set ambitious goals, while Key Performance Indicators (KPIs) provide measurable metrics to track progress, creating a powerful framework for aligning strategy with execution. Contents What is an OKR?
In Full Bloom HR
OCTOBER 14, 2015
It’s HR technology conference season, and we’d better get our act together if we’re going to get the maximum value from our time spent at these conferences. That’s why I published the original take of this post on 9-12-2011 , just in time for the 2011 HR Technology Conference, and I’ve been doing almost annual updates ever since.
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