Remove Call center hiring Remove Employee Recognition Remove Retention and Turnover
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4 Ways to Avoid the Dreaded High-Turnover Rate

Achievers

The cost of employee turnover is outrageously high. When a company loses a salaried employee, it can cost anywhere from six to nine months’ worth of the departed employee’s salary to hire a replacement. High turnover is one of the major red flags job seekers look for when considering a new employment opportunity.

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How To Create an Effective Employee Recognition Program (in 2023)

Analytics in HR

An employee recognition program can help your company retain employees, improve productivity and recognize employee performance. In fact, it’s been shown that when larger businesses double their employee recognition efforts, they experience a 9% increase in productivity and a 22% decrease in absenteeism.

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OKRs vs. KPIs: The Key Differences & Use (With Examples) 

Analytics in HR

Initially, the company limited this to salaried employees , overlooking sales agents. Sears achieved notable improvements by refocusing efforts on outbound call centers and emphasizing add-on sales metrics. With OKRs, HR can use data and feedback to keep improving how they hire and welcome new employees.

Examples 119
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How to Boost Call Center Employee Engagement in 2024

Empuls

Would you like to reimagine how call centers function and improve their productivity and efficiency by increasing employee engagement? Many organizations rely on call centers to provide first-level customer service. Engaged employees feel enthusiastic and dedicated to their work and the organization's goals.

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How To Create an Effective Employee Recognition Program (in 2023)

Analytics in HR

An employee recognition program can help your company retain employees, improve productivity and recognize employee performance. In fact, it’s been shown that when larger businesses double their employee recognition efforts, they experience a 9% increase in productivity and a 22% decrease in absenteeism.

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Year-Round Recognition: Crafting a Continuous Employee Appreciation Strategy for 2024

Empuls

Did you know that only a few employees get appreciated at work?    Unfortunately, many businesses tend to neglect the value of employee recognition at work.    Nothing is more fun, exciting, engaging, productive, and fulfilling for employees than having a culture of appreciation in the workplace. 

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Media

Madison

Does Employee Recognition Really Matter? Be Clear To Keep Employees Singing Same Brand Tune. Why Recognition Matters: Delivering More Than Retention & Engagement. Problem-Solving Reducing Turnover and Keeping Top Performers. Mike Ryan discusses Employee Recognition Practices with David Webb.