Remove Call center hiring Remove Compensation Remove Employee Benefits
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Cracking the Retention Code: Why Do Call Centers Have High Turnover Rates?

Payactiv

Most call center managers are laser-focused on meeting KPI metrics relating to customer experience. However, the employee experience is equally important, especially given that the call center industry is renowned for its high turnover rate. Why Do Call Centers Have High Turnover Rates?

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21 Types of Employment: Your Hire-To-Retire Guide

Analytics in HR

As the job market evolves, companies are experimenting with various employment types to build more flexible staffing models. One reason for this is the cost of slow hiring. Benefits: Apprentices may receive some full-time employee benefits—such as health insurance and paid time off (PTO)—especially in unionized industries.

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How to Retain Call Center Employees & Reduce Turnover

Empuls

The hum of a call center – a synchronized symphony of ringing phones, typing keyboards, and countless voices connecting with clients from around the globe. However, amid all this unpredictability, there’s one trend that managers have come to recognize – the high turnover rate. The numbers don't lie.

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Industry Insights: Staffing

Payactiv

Welcome to our resource page for Staffing Hiring! “According to a survey conducted by the Kaiser Family Foundation, almost 9 in 10 large employers offer an employee wellness program. What can staffing companies, and the organizations they partner with, gain from implementing a financial wellness program?

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Helping Clients Avoid Telehealth Fraud

Extensis

Multiple organizations were involved in these schemes, including telemarketing call centers, staffing companies, physicians, marketers, brokers, and more. Certification Institute (CI) Certified for worker’s compensation and risk management. How can individuals and employers identify a possible telemedicine fraud scheme?

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Wondering how to choose a professional employer organization (PEO)? Ask 7 questions

Insperity

As a co-employer, the PEO you choose will ultimately take responsibility for payroll processing, providing workers’ compensation insurance coverage, providing an employee benefits package and a host of other sensitive human resources (HR) and administrative tasks. Other providers offer fully staffed offices around the country.

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How a Pay Experience Will Accelerate Strategic Goals in the New World of Work – 3 Part Series

DailyPay

In this webinar you will learn about… Ways to re-evaluate the way you hire and engage with your employees in our new world of work Explanation of what a pay experience is and how it transforms the traditional pay cycle The benefits of offering a pay experience for employers and employees. Webinar Series.