Conversation Matters

JUNE 20, 2017

Following are summaries of three such, highly acclaimed, books that have recently been published. They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer.

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Conversation Matters

MAY 2, 2009

In this post I will tackle not only the first category but also paint a brief picture of how organizational knowledge was conceptualized before the rise of KM – the precursors of knowledge management. Knowledge Management Precursors. The First Category of Knowledge Management - Leveraging Explicit Knowledge.

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HR Bartender

DECEMBER 20, 2015

(Editor’s Note: Today’s post is an excerpt from the book, “ It’s All About Bob(bie) – Strategies for Winning With Your Employees ” of which I am one of the contributors. It’s the third book in a thought leadership trilogy aimed at developing and retaining a competitive and engaged workforce published by The Workforce Institute at Kronos.

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Achievers

NOVEMBER 25, 2020

It’s important to have managers as coaches in order to better understand the unique strengths of each individual worker. On the basis of this knowledge, managers are able to move employees to the positions where they can be most effective and engaged.

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Conversation Matters

JUNE 20, 2017

Following are summaries of three such, highly acclaimed, books that have recently been published. They are: Teaming: How Organizations Learn, Innovate, and Compete in the Knowledge Economy , 2012, by Amy Edmondson, a Harvard Professor of Organizational Learning. Critical Knowledge Transfer.

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Conversation Matters

JANUARY 5, 2015

After she checks the communication lines, [he explains] she should follow the procedures the book specifies for that error code. Knowledge Management Strategies Sharing Tacit Knowledge expert expertise knowledge elicitation knowledge retention knowledge transfer tacit knowledge'

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Conversation Matters

SEPTEMBER 8, 2016

Transferring knowledge from one part of the organization to another is at the heart of knowledge management. But a general call to encourage more knowledge sharing or transfer is not very effective because there are many ways to transfer knowledge. There are two questions that influence the choice of method. .

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Conversation Matters

MARCH 14, 2009

I am excited about the direction knowledge management is headed. There is a growing interest in drawing out deeper insights and more profound knowledge - what we often think of as tacit knowledge. This is the type of knowledge that can address the increasingly complex issues organizations are facing.

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Transparent Office

DECEMBER 26, 2007

These wikis are typically replacing knowledge management systems (or creating knowledge management systems for the first time). That was one of the great (if depressing) learnings of the Knowledge Management movement. Left to their own devices, people dont collaborate very much in above-the-flow ways.

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Conversation Matters

NOVEMBER 12, 2018

SharePoint has become so ubiquitous that, at KM World, Knowledge Management seems to have become equated with implementing SharePoint repositories and communities! A document in a repository is not knowledge any more than a book on a shelf is knowledge. Knowledge is created and resides in the minds of human beings.

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Something Different

AUGUST 29, 2016

Let’s move on: Again, I would encourage everyone to check out some of the prevailing research behind the article here (e-book). See the breakdown below of how that plays out in the aggregate companies reviewed (full study can be found in the link above): Let that sink in a bit… Okay?

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Conversation Matters

JUNE 8, 2019

Re-reading the literature on metaphor led me to think about the metaphors we use for knowledge management. KM professionals primarily use the metaphor knowledge is an object.

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ATD Human Capital

OCTOBER 18, 2017

” My take on this, as I discuss in my book 50 One-Minute Tips for Trainers, is that knowledge plus skill equals mastery. Recruit your SMEs to deliver on-the-job and classroom training, create knowledge management databases, videotape top performers, and even write your standard operating procedures.

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Conversation Matters

AUGUST 11, 2013

. … He tells her about testing the communication lines … after she checks the communication lines, [he explains] she should follow the procedures the book specifies for that error code. Armed with this broad-based knowledge, the expert becomes increasingly aware of, and sensitive to, meaningful patterns in a sea of information.”.

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Conversation Matters

FEBRUARY 8, 2010

A group discussion moves the knowledge each individual holds into a group or public space where it can then be integrated and made sense of by the whole team. The team then draws on the shared knowledge the next time it takes action. This diagram borrowed from my book Common Knowledge (p.36),

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Conversation Matters

FEBRUARY 5, 2009

One of the things that has always drawn me to Knowledge Management is that knowledge sharing is essentially an act of giving. Genuine appreciation would involve letting the person who offered their knowledge know how it had been used and what was achieved because of their insight.

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Strategic HCM

AUGUST 31, 2011

tools to empower their employees to deliver better customer service; to keep track of customer needs (social CRM); to support knowledge management and to enable collaboration and innovation (enterprise 2.0). In addition, HR professionals have the opportunity to play a further role in their organisation’s use of social media too.

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HR Tech Girl

MAY 19, 2023

Prior to that, he spent eight years leading consulting and best-practice research on knowledge management, human capital management, and process improvement. He is the smartest person I’ve ever met, consistently dropping nuggets of wisdom, book recommendations, and strategic concepts he found useful in his career.

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Conversation Matters

JULY 1, 2013

Frank: Why don’t we put together a reading list of the important articles and books and send that out. Argyris asking asking questions Conversation dialogue knowledge management learning questions reasoning' If we hold that view, it would be natural to ask a Powerful Question.

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Knowledge Musings

JULY 24, 2008

6:45 Snowden: Social computing is doing what knowledge management was supposed to allow. 7:50 From the 1970's the big consulting firms have controlled a big element of the management fads: TQM -> BPR -> KM. These organizations that are coming to KM learn about it from books and literature. Flash in the pan.

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Conversation Matters

OCTOBER 10, 2012

As Knowledge Management professionals our job is the help organizations leverage their knowledge. Our attention is focused on the knowledge worker and our major task is to devise ways for those knowledge workers to share the knowledge they have gained with their peers. Knowledge Management Professionals.

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Conversation Matters

JULY 7, 2016

Although we skillfully call upon that tacit knowledge to take action, we are often hard pressed to articulate the reasoning behind those actions. A story told by Gary Klein in his book, Sources of Power, provides a useful example of this paradox. Dave Snowden , “7 Principles of Knowledge Management”, Cognitive-edge.com.

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Knowledge Musings

JULY 28, 2008

And here are Carnegie's 21 elements from HwWFaIP (courtesy of this page and listed in many other places as the summary of the book): Don't criticize, condemn or complain. Talk to people about talking to people. Expect the best from people. Give honest and sincere appreciation. Arouse in the other person an eager want.

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The SHRM Blog

NOVEMBER 12, 2018

As trends in technology continue to impact how organizations manage talent, learning and knowledge, HR must be in front of the trends to ensure the creation of smart HR technology strategies that will accomplish organizational goals. . How does your organization handle its knowledge management system, and how can that be enhanced?

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HR Daily Advisor

JULY 19, 2018

And when the expert in question is unavailable—whether on vacation, no longer with the company, or simply booked up in an important meeting—that unique knowledge is unavailable, too. Of course, it isn’t realistic to suggest that all of our unique knowledge could be documented, preserved, and shared.

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Conversation Matters

MARCH 29, 2009

There are many books and programs that develop the skills of conversation. Tags: Knowledge Management Strategies. Taken together they cover most aspects of our organizational life, the culture we design for ourselves, how we get our work done, how we relate to our colleagues, and how we talk to each other.

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Knowledge Musings

OCTOBER 3, 2008

This is a group of lawyers (primarily) who are very interested in knowledge management in the legal profession. Does Enterprise 2.0 = Knowledge Management 2.0? Half the room defined knowledge management on post-it notes, and the other half covered Enterprise 2.0. Blogging as Knowledge Management.

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Analytics in HR

JUNE 23, 2021

This section provides a comprehensive guide of L&D, as well as some books, common concepts (such as digital and blended learning, multiple intelligence theory, EQ, and knowledge management), and celebrated frameworks (such as Kolb’s learning styles, Bloom’s taxonomy, and the ADDIE model).

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Conversation Matters

JULY 4, 2009

Two years ago I participated in a meeting to develop a knowledge management strategy for Ecopetrol, the state oil company of Columbia, South America. I want to describe it because it has stayed with me as a good example of an organization making use of its collective knowledge.

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Conversation Matters

APRIL 20, 2012

I have had the opportunity to set up on-line forums in many organizations; I co-authored a book about CompanyCommand which is one of the best on-line forums around; and I encourage organizations to make use of on-line forums every chance I get. In my opinion on-line forums are the gold standard of knowledge sharing.

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Conversation Matters

JULY 16, 2013

I have interacted with K&S for over ten years, working with their clients and offering the K&S consultants my own growing insights about knowledge management. Examples of the topics are, celebrating a new book written by a member, the kids coming. Some interviewees referenced this time as “sharing and caring”.

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Strategic HCM

DECEMBER 6, 2011

I’ve been a long supporter of Globoforce’s work on recognition, eg this webinar we did together, and also my support for their book – see this endorsement (which I still support) printed at the start of this: “Recognition is a hugely underused and badly misused HR and management tools.

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Conversation Matters

JANUARY 4, 2011

That has certainly been the predominant model for thirty years - taught by most (but not all) business schools, management development programs and propounded by best-selling management books. Here I am focusing on accessing the knowledge of the whole organization. That’s stupid.’”.

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Conversation Matters

JANUARY 6, 2020

In my studies of virtual teams, one of the managers I interviewed, Kim Glover, the Global Manager of Knowledge Management at TechnipFMC, exemplified worker autonomy, as this quote from one of her team members illustrates. They are a part of the growing gig economy that is not tied to location or organization.

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Strategic HCM

JUNE 12, 2012

Buy my book at Amazon. Buy my book at Amazon UK. 1 global online influencer in talent management. #6 People management strategy. Talent management. (75). Book review. (55). Read more by me in. Personal Recognition. #23 23 HR Most Influential UK Thinker 2011. Ingham is still early in his career. Global HR. (81).

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Knowledge Musings

FEBRUARY 14, 2008

Studies of knowledge commercialization (happens to be the title of a book I wrote!) The pity to me is that many people who write and practice at the city-region macro-economic level demonstrate little real understanding of the application of knowledge management as used in corporate settings.

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HR Daily Advisor

NOVEMBER 28, 2016

In addition to her consulting practice in knowledge management assessment and strategy, she is a recognized leader in the field of social network analysis for knowledge management and is a frequent speaker and writer on the topic. Patti Anklam helps organizations work more effectively through collaborative networks.

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